Office Manager

Connectbase•*, MA, MA
•Hybrid

About The Position

Connectbase is seeking a highly organized, resourceful, and service-oriented Office Manager. This role combines day-to-day workplace operations with trusted executive support as needed. The successful candidate will keep the office running smoothly.

Requirements

  • Prior experience managing office operations, preferably in a fast-paced or growing organization.
  • Excellent organizational, calendar-management, communication, and problem-solving skills.
  • Ability to manage competing priorities, anticipate needs, exercise sound judgment, and follow through with limited supervision.
  • High level of discretion and demonstrated ability to handle confidential information appropriately.
  • Strong proficiency with Microsoft 365 or comparable productivity, calendar, presentation, and collaboration tools.
  • Professional, dependable, responsive, and comfortable working with employees and external partners at all levels.
  • Ability to work onsite every business day for at least one to two hours and for additional time when business needs require.

Nice To Haves

  • Path to Executive Assistant to the CEO.

Responsibilities

  • Manage incoming and outgoing mail, packages, couriers, shipping, document handling, and other time-sensitive office tasks.
  • Coordinate building access, visitors, conference rooms, facilities requests, repairs, maintenance, and communications with property management.
  • Support employee onboarding and offboarding logistics, equipment coordination, access needs, and return shipments in partnership with HR and IT.
  • Maintain office records, vendor contacts, recurring schedules, and basic workplace procedures.
  • Manage a complex and changing executive calendar, including scheduling, prioritizing requests, resolving conflicts, and protecting time for critical work.
  • Coordinate travel, including transportation, lodging, itineraries, schedule changes, and related expense documentation.
  • Track commitments, decisions, and action items and follow up with internal and external stakeholders as appropriate or requested.
  • Handle sensitive business and personnel information with sound judgment, professionalism, and strict confidentiality.
  • Support executive communications and special projects as assigned.
  • Coordinate company All Hands meetings, including scheduling, agendas, presentation collection, speaker preparation, technology checks, invitations, reminders, and day-of logistics.
  • Organize leadership meetings, onsite gatherings, employee events, customer or partner visits, and other company functions.
  • Arrange catering, room setup, audiovisual support, materials, travel, and other event requirements as requested.
  • Document and distribute meeting materials and follow-up actions when requested.

Benefits

  • health
  • dental
  • vision
  • unlimited PTO
  • 401(k)
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