Office Manager
About The Position
As an Operations / Office manager you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process. This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and can effectively manage a variety of situations on a day-to-day basis. We’ll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, highly trained programs, commercial grade equipment and supplies, and our unique culture. Once you’ve enjoyed training in the Molly Maid process, you’ll provide support to the teams that will deliver exceptional service customers.
Requirements
- Legally authorized to work in the United States
- Complete a background check
- 2-3 years of experience in recruiting, training, customer service, or office management or equivalent
- Ability to work Monday through Friday, 8 am to 5pm.
Nice To Haves
- Prior customer service, management, and cleaning experience or equivalent experience with the ability to learn quickly!
- You feel at home leading and supporting a team with open communication to deliver an exceptional experience for customers.
- You have a positive disposition and enjoy developing relationships.
- You are comfortable with a computer and technology, especially Microsoft Office.
- You have strong organizational skills, which include setting priorities and executing a plan of action. You thrive in a fast-paced environment
- You seek to continuously develop as a sales professional.
- You like to work in a variety of environments while getting to know our team and customers.
Responsibilities
- Operational tasks - Grow and retain customers by creating connections with strong written and verbal communication skills.
- Perform marketing and sales – Drive team engagement and follow through on processes to meet set goals.
- Build our culture and team – Interview, hire, and train individuals to exceed customer expectations and enhance the work environment.
- Be a brand ambassador – Respond, resolve, and follow-up with customers, schedule estimates and be ready to jump in where needed.
Benefits
- Training on the Molly Maid Model
- Training on our operational systems
- Branded comfortable clothing
- A stable and consistent working schedule
- A fun culture where success is celebrated as a team
- Earn paid time off weekly, up to 10 days per year
- Earn one day of sick time off for every 8 weeks worked
- Earn a 2% company match for your 401k contributions
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
