Office Manager

DaloopaNew York, NY
3h$109,000 - $128,000Onsite

About The Position

The Office & Administrative Manager is the operational anchor of our NYC headquarters, responsible for driving flawless execution across office operations, logistics, onboarding, vendor management, and select GTM / IT administrative support. This role is deeply execution‑oriented and requires someone who thrives on structured guidance, fast feedback incorporation, and disciplined follow‑through. Operating within a small, high‑accountability team, this role partners closely with senior leadership to ensure the office runs smoothly and initiatives land without last-minute risk.

Requirements

  • Strong operator with proven experience in office management, administrative operations, or similar execution-heavy roles. Creates scalable processes and documentation (SOPs, checklists, playbooks)
  • Demonstrated ability to prioritize critical-path work, manage multiple streams simultaneously, and push work to “done.” Deadline-driven with sacred respect for timelines. You move with a sense of purpose and urgency when things need to get done.
  • Comfort operating with incomplete information while still moving forward decisively and independently. Takes direct guidance and incorporates feedback quickly as business needs evolve and you value proactively
  • Experience coordinating onsite IT needs (not technical engineering) — hardware inventory, shipping, receiving, equipment logistics.
  • Ability to manage complex scheduling, meeting logistics, and administrative support for GTM leadership with structure and accuracy (when requested).
  • High accountability mindset: proactive, structured, reliable, organized, and unafraid to enforce standards. Takes ownership and proactively taps into resources such as manager and applicable subject owners/experts to help move projects along.
  • Calm under pressure, deadline-driven, and comfortable in a small team with a direct reporting structure. Service ethos is table stakes; this team thrives in seeing the results of operational excellence vs. credit or visibility. We are low ego – high impact.

Responsibilities

  • Keep the NYC office running smoothly day‑to‑day, ensuring the space is organized, functional, and ready for employees and visitors.
  • Coordinate building partners, vendors, and service providers to maintain a consistent, reliable office environment.
  • Deliver seamless onsite experiences through meeting room readiness, visitor management, and event logistics.
  • Ensure exceptional Day 1 setups by preparing workspaces, equipment, and hardware in coordination with the remote IT team.
  • Maintain accurate inventory and simple, scalable processes for onboarding, offboarding, and basic IT support.
  • Support key leaders with structured administrative help across calendars, travel, expenses, and meeting coordination.
  • Strengthen team operations by organizing essential office information and communicating updates clearly and proactively.

Benefits

  • You’ll be an operational backbone of a high-impact HQ environment, with real visibility and trust from senior leadership.
  • You'll work directly with your manager who operates across all functions and can coach you through the direction we need to prioritize effectively, anticipate what's around the corner, and execute with confidence.
  • The work is dynamic — spanning office operations, events, onboarding, and strategic operational projects — with clear opportunities to build systems that scale.
  • You’ll join a team that values clarity, ownership, and high professional standards.
  • Your work will directly shape the employee experience and enable the broader organization to operate more effectively.
  • You’ll have the autonomy to run the NYC office like a well-oiled machine while receiving clear guidance and partnership.
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