Office Manager

Booz Allen Hamilton•Springfield, VA

12d•$53,000 - $108,000

About The Position

Office Manager The Opportunity: Office Managers are versatile and proficient professionals responsible for performing a wide range of administrative and staff support functions with a high degree of independence. This role is central to the effective operation of the office, requiring the ability to manage competing deadlines, resolve administrative challenges, and support office leadership by ensuring business processes are executed efficiently. These positions require strong organizational skills, attention to detail, and the ability to work collaboratively across the organization. What You'll Do: Perform a full range of administrative duties, including managing calendars, scheduling and coordinating meetings, booking conference rooms, and establishing VTC connections. Serve as a suspense coordinator for the office, using systems like N-CERTS to receive, track, coordinate, and respond to internal and external taskers. Draft and edit routine correspondence, reports, and staff summaries to ensure they are accurate and adhere to agency standards. Prepare and distribute read-ahead materials, agendas, and briefing books for meetings. Take notes and record action items as required, ensuring proper follow-up. Assist with travel arrangements by preparing travel orders and vouchers in the Defense Travel System (DTS) and creating requests in the Management and Execution Tracker (MET). Manage office records and files in compliance with agency policy. Maintain and update SharePoint sites, distribution lists, organizational charts, and recall rosters. Manage office logistics, including inventorying and purchasing office supplies, coordinating office moves, updating seating charts, and initiating equipment trouble tickets. Identify administrative issues and assist in the analysis and development of improved business processes, checklists, or Standard Operating Procedures (SOPs).

Requirements

Experience using Defense Travel System
Experience using and administering SharePoint sites
Knowledge of Microsoft Office Suite, such as Word, Excel, PowerPoint, and Outlook
Ability to synthesize information and prepare clear, concise materials
Ability to analyze information and make recommendations to address the functional needs of the organization
Active TS/SCI clearance; willingness to take a polygraph exam
Bachelor’s degree in a Business or Management field and 7+ years of experience in office management or the administrative field, or 10+ years of experience in office management or the administrative field in lieu of a degree

Nice To Haves

Experience using the Central Electronic Routing and Tasking System (CERTS) and the Management and Execution Tracker (MET)
Knowledge of the Defense Civilian Intelligence Personnel System (DCIPS) and PeopleSoft
Possession of strong written and verbal communication skills
Possession of excellent interpersonal, organizational, and problem-solving skills

Responsibilities

Managing calendars
Scheduling and coordinating meetings
Booking conference rooms
Establishing VTC connections
Serve as a suspense coordinator for the office, using systems like N-CERTS to receive, track, coordinate, and respond to internal and external taskers
Draft and edit routine correspondence, reports, and staff summaries to ensure they are accurate and adhere to agency standards
Prepare and distribute read-ahead materials, agendas, and briefing books for meetings
Take notes and record action items as required, ensuring proper follow-up
Assist with travel arrangements by preparing travel orders and vouchers in the Defense Travel System (DTS) and creating requests in the Management and Execution Tracker (MET)
Manage office records and files in compliance with agency policy
Maintain and update SharePoint sites, distribution lists, organizational charts, and recall rosters
Manage office logistics, including inventorying and purchasing office supplies, coordinating office moves, updating seating charts, and initiating equipment trouble tickets
Identify administrative issues and assist in the analysis and development of improved business processes, checklists, or Standard Operating Procedures (SOPs)