Office Manager

SERVPRO of The Saint Croix Valley•Hudson, WI

2d•$60,000 - $80,000

About The Position

SERVPRO is looking for an exceptional Office Manager to join our leadership team. This is not a traditional administrative position. We are looking for someone who enjoys solving problems, building systems, developing people, and helping a growing company operate at a high level. We believe success comes from working together, supporting one another, and doing what is needed to help the team win. If you are the type of person who sees a problem and immediately thinks, "How do we fix this?" rather than "Whose job is this?", we’d love to meet you.

Requirements

5+ years of office, operations, accounting, or customer service management experience
Strong leadership and communication skills both verbal and written
Proven ability to manage and multi task across multiple priorities
Experience with Microsoft Office and business software systems
QuickBooks experience required

Nice To Haves

Restoration, construction, insurance, or service-industry experience preferred
Xactimate experience preferred, not required

Responsibilities

Leading and developing the office team
Working collaboratively with production, reconstruction, sales, and leadership teams to support company goals
Overseeing administrative, accounting, and HR functions
Managing accounts receivable, accounts payable, and sub-contractor documentation
Improving office systems, processes, and efficiency
Supporting customer service excellence and franchise growth
Tracking key performance metrics and driving accountability
Coordinate interdepartmental communication