Office Manager

Cerity Partners•Los Angeles, CA

3d•Onsite

About The Position

The Office Manager is responsible for the day-to-day operations of the Cerity Partners Century City office, ensuring a professional, well-organized, and welcoming environment for staff and clients alike. This role serves as the primary point of contact for facilities, vendor, and technology coordination, office supplies, and general administrative support across those teams. The Office Manager also assists with client-facing hospitality, marketing, staff event planning, document management, and Salesforce data hygiene. Success in this role requires strong organizational skills, sound judgment, discretion, and the ability to manage competing priorities and requests from multiple teams flexibly in a fast-paced professional services environment.

Requirements

High school diploma or equivalent required
2+ years of office management, administrative, or executive support experience
Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)
Strong organizational skills with the ability to manage multiple priorities and deadlines
Excellent verbal and written communication skills
Effective time management and ability to multitask in a fast-paced environment
Sound judgment and discretion when handling confidential information
Client service orientation and professional demeanor
Basic troubleshooting of common office technology issues
Ability to sit or stand at a desk for extended periods
Ability to lift and carry office supplies and materials up to 25 lbs (paper, books, kitchen deliveries)
Applicants must be authorized to work for any employer in the U.S.

Nice To Haves

Associate’s or Bachelor’s degree preferred

Responsibilities

Provide day-to-day administrative and operational support to multiple teams within the Century City office, balancing differing needs, requests, and priorities across teams
Manage the office and conference room calendars, coordinating scheduling and room availability for meetings; set up and start/host Zoom meetings held in our conference rooms
Coordinate building access and parking for staff and visitors
Manage incoming and outgoing mail, UPS, and FedEx shipments
Serve as the first point of contact for general office issues, resolving or escalating as needed
Troubleshoot basic office technology issues, including Wi-Fi connectivity, printer toner, and broken printers, coordinating with IT or outside vendors as needed
Order and organize office and kitchen supplies, maintaining adequate inventory levels, and clean the kitchen and common areas
Plan and coordinate staff outings and firm marketing events
Bind books, scan documents to Box, and manage shredding and recycling of used books
Greet clients and guests, and provide refreshments upon arrival
Order breakfast and lunch for client and guest meetings
Order gifts for client holidays and life events
Maintain Salesforce hygiene and process routine data updates