Office Manager

AAA United States Inc•Mobile, AL

25d•Onsite

About The Position

We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every day! AAA, United States, Inc. has partnered with a company in Mobile, AL who is a trusted full-service graphics shop servicing the Gulf Coast region through mural wraps, vehicle wraps, boat wraps, signage, and more. The Office Manager is responsible for overseeing daily office operations and serving as a key point of contact for customers, vendors, and internal team members. This individual will manage front office responsibilities while supporting order processing, customer intake, scheduling coordination, payment collection, and project workflow management.

Requirements

High school diploma or GED required
1+ year of office management, administrative, or supervisory experience
Strong customer service, communication, and organizational skills
Experience with order entry, scheduling, and customer intake processes
Proficiency with Microsoft Office Suite and email platforms
Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment
Strong attention to detail and problem-solving skills
Professional demeanor and dependable work ethic

Nice To Haves

CoreBridge software experience preferred
System integration, ERP, CRM, or workflow management software experience preferred

Responsibilities

Serve as the first point of contact for customers, visitors, and incoming communications
Answer and direct incoming phone calls, emails, and customer inquiries professionally and promptly
Assess customer needs during the intake process and gather project requirements before assigning customers to the appropriate designer
Coordinate schedules and timelines between customers and design staff to ensure efficient project execution
Enter and manage customer orders accurately within company systems
Process customer payments and maintain accurate payment records
Coordinate order fulfillment and distribute completed orders to customers
Maintain customer records, project information, and office documentation
Assist with data entry, filing, reporting, and general office organization
Support daily administrative and operational functions across the business
Maintain a clean, organized, and professional office environment
Perform all other duties as assigned