Office Manager

Guardian Dentistry Partners•Gastonia, NC

9d•Onsite

About The Position

We are seeking an experienced and motivated Dental Office Manager to oversee daily operations and ensure a high standard of patient care, team performance, and operational efficiency. The Office Manager will be responsible for leading administrative and clinical support teams, managing scheduling and workflow, overseeing patient relations, and ensuring smooth coordination across all areas of the practice. This role requires strong leadership, excellent communication skills, and the ability to create a positive and productive office environment.

Requirements

3+ years of dental office management or leadership experience preferred
Strong knowledge of dental practice operations (front and back office)
Excellent leadership, communication, and organizational skills
Experience with dental software systems preferred
Ability to multitask and manage a fast-paced clinical environment
Strong problem-solving skills and patient-first mindset

Responsibilities

Oversee daily operations of the dental practice to ensure efficiency and productivity
Lead, train, and support front office and clinical support staff
Manage patient scheduling, treatment coordination, and office flow
Handle patient concerns with professionalism and service excellence
Monitor and manage office KPIs, production goals, and performance metrics
Oversee insurance coordination, billing processes, and financial workflows
Collaborate with dentists and leadership to support growth and operational goals
Ensure compliance with all office policies, procedures, and regulatory standards