Office Manager
eMaids•Brooklyn, NY
•Onsite
About The Position
Growing National Service Business. $100,000 + Performance Bonuses + IRA Match. We’re looking for an Office Manager who can lead office operations, support HR functions, and help drive revenue growth. This is not an assistant role — this is a leadership role.
Requirements
- Experienced office or operations leader with team management background.
- Strong communicator and decisive problem solver.
- Organized, tech-savvy, and KPI-driven.
- Experience in a service-based business preferred.
Responsibilities
- Team Leadership: Recruit, train, and coach office and sales staff. Set performance goals and hold the team accountable. Conduct reviews and build a high-performance culture.
- Sales & Growth: Drive recurring revenue and corporate accounts. Track KPIs and improve conversion rates. Align marketing and sales efforts.
- Operations & Customer Experience: Ensure smooth execution between sales and operations. Resolve escalated client issues professionally. Improve systems, workflows, and retention.
- HR Support: Support hiring, onboarding, and performance tracking. Handle employee matters with professionalism and discretion. Escalate complex HR matters to senior leadership.
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
- Paid time off
- Holiday pay
- IRA with company match
- Colonial Benefits (like Aflac)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
