OFFICE MANAGER

Apis Services Inc•Norristown, PA

3d•$0 - $25•Hybrid

About The Position

Resources for Human Development (RHD) is seeking an organized, dependable, and detail-oriented Office Manager to join their Montgomery County Residential Programs team in Norristown, PA. This role is crucial for supporting the administrative side of human services programs, ensuring daily operations run smoothly, supporting employees and leadership, maintaining records and compliance, and overseeing administrative staff. The ideal candidate enjoys organization, managing multiple priorities, and being a reliable point person for operational efficiency.

Requirements

High School Diploma with five years of related work experience OR Associate Degree with three years of related work experience OR Bachelor’s Degree with one year of related work experience
Valid Driver’s License
Current vehicle registration and access to a functional vehicle
Knowledge of standard office software programs
Ability to use common office equipment and technology
Ability to maintain confidentiality and follow HIPAA requirements
Ability to successfully manage multiple priorities in a changing work environment
Highly organized and detail-oriented
Dependable and able to manage multiple priorities
Comfortable supervising administrative employees
Experienced with office administration and recordkeeping
Comfortable working with financial and employee documentation
Professional and service-focused
Confident using computers and office software
Able to maintain confidentiality
An effective communicator
Comfortable working in a fast-paced environment with changing priorities

Responsibilities

Oversee daily administrative functions and activities within the office.
Supervise clerical and administrative employees, which may include Administrative Assistants, File Clerks, and Receptionists.
Purchase, order, distribute, and maintain office supplies.
Complete and maintain forms, records, and documentation related to participants, employees, and program operations.
Answer office telephone calls, relay messages, and monitor messages throughout the day.
Maintain organized employee and program files.
Conduct routine file audits to help ensure regulatory and program compliance.
Maintain tracking systems and other administrative records.
Maintain and track required employee training documentation.
Ensure employee files are maintained according to program requirements.
Provide administrative support to the Program Director for employment-related activities.
Assist with new-hire processing and required documentation.
Support training record retention and compliance.
Assist with payroll and staffing-related administrative processes as directed.
Process incoming accounts payable invoices.
Maintain positive and professional relationships with vendors.
Assist with distributing and maintaining site funds.
Create and maintain participant financial tracking systems.
Complete monthly General Ledger reviews and submit necessary adjustments.
Maintain accurate fiscal records and documentation.
Maintain confidentiality and follow applicable HIPAA requirements.
Follow fiscal, office, HR, fire, safety, and personnel policies and procedures.
Attend required trainings and meetings.
Maintain a professional demeanor and exercise sound judgment.
Support the Program Director and program leadership with additional operational needs.
Perform additional duties as assigned.