Office Manager

PEOPLE TECHNOLOGY AND PROCESSES LLC • Plant City, FL

10d • Onsite

About The Position

Our ranch provides equine - assisted therapy for veterans and children with special needs. We are seeking a compassionate, highly organized Office Manager with experience in a therapy, counseling, medical, or behavioral - health setting. This role is the administrative backbone of our ranch - supporting clients, staff, and daily operations with professionalism and heart.

Requirements

• Minimum 1 year of experience in a therapy, medical, counseling, or similar office environment.
• Strong understanding of client confidentiality, HIPAA aligned practices, and trauma informed communication.
• Experience with HR processes, scheduling systems, and basic accounting software.
• Excellent communication, organization, and multitasking skills.
• Comfort working in a ranch environment around horses and outdoor activity.
• Passion for serving veterans, children with special needs, and their families.

Responsibilities

• Manage new client inquiries, intake paperwork, eligibility verification, and onboarding for therapy services.
• Coordinate therapy sessions, staff calendars, arena/horse usage schedules, cancellations, and waitlists.
• Assist with onboarding, maintaining personnel files, timesheet tracking, compliance documentation, and communication with staff.
• Oversee daily office operations, maintain records, manage supplies, and ensure smooth communication across the ranch.
• Support bookkeeping tasks such as invoicing, payment tracking, expense reporting, and coordination with the ranch’s accountant.
• Serve as the first point of contact for families, veterans, volunteers, and community partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed