Office Manager

CATALYST DENTAL ALLIES PLLC•Norman, OK

15d•Onsite

About The Position

The Dental Office Manager oversees the daily management of the clinic, including the scheduling, organizing, and coordinating of all administrative and clinical tasks and resource allocation. This role works directly with Dentists, clinical, and administrative staff to ensure that all aspects of the clinic operate efficiently. Responsibilities include greeting patients, answering phones, checking business email, communicating with patients and insurance companies, scheduling and confirming patient appointments, resolving patient complaints, filing patient insurance claims, verifying patient benefits and coverage, and posting insurance and patient payments. The Office Manager must maintain awareness of the comfort and safety needs of patients and lead by example with professionalism, respect, and care towards patients and team members.

Requirements

High school or equivalent (Preferred)
Minimum of 3 to 5 years dental front office experience (Preferred)
Dentrix, Eaglesoft, Fuse, Open Dental, or other dental software experience a plus

Responsibilities

Oversees the daily management of the clinic, including scheduling, organizing, and coordinating administrative and clinical tasks and resource allocation.
Works directly with Dentists, clinical, and administrative staff to ensure efficient clinic operation.
Greets patients, answers phones, and checks business email.
Communicates with patients and insurance companies.
Schedules and confirms patient appointments.
Resolves patient complaints.
Files patient insurance claims.
Verifies patient benefits and coverage.
Posts insurance and patient payments.
Maintains awareness of patient comfort and safety needs.
Leads by example of professionalism, respect, and caring to patients and team members.