office manager, Nashville Regional Office

Starbucks•Nashville, TN

5d•Hybrid

About The Position

This job contributes to Starbucks success by providing broad office management, administrative, and event support to the Nashville Regional Office. Models and acts in accordance with Starbucks guiding principles. As an office manager, you will… Play a critical and exciting role in establishing and operating a new regional office environment. The ideal candidate brings strong executive presence, operates with a high degree of independence and sound judgment, and takes a creative, solutions-oriented approach as processes are built and refined over time.

Requirements

Strong communication skills and executive presence when engaging with leaders, partners, and visitors
High attention to detail and discretion handling sensitive information
Ability to work independently with sound judgment, prioritization, and decision-making skills
A proactive, resourceful, and creative approach to problem-solving in a fast-paced, evolving environment
Ability to adapt quickly and help build, document, and improve office processes and standards
Experience coordinating meetings and events of varying size and complexity
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and collaboration tools
Comfort using emerging tools and technology (including generative AI) to improve efficiency
Flexibility to adapt schedules as needed and a commitment to maintaining quality, safety, and operational standards

Responsibilities

Maintain consistent attendance and a visible, professional presence in the office.
Perform a range of administrative duties, including responding to requests for information and supporting special projects and meetings.
Prepare and complete reports, standard correspondence, and other documentation with a high degree of accuracy and attention to detail.
Review work for accuracy and alignment with established processes and evolving standards.
Provide general office support, including handling phone inquiries, photocopying, and use of office systems and tools.
Serve as the first point of contact for the Nashville Regional Office, greeting visitors and providing a welcoming, professional experience.
Manage visitor access, including issuing badges and maintaining security protocols.
Leverage local market knowledge to provide recommendations on hotels, dining, and experiences for visiting partners and teams.
Support onboarding-related activities, including I-9 verification for partners working from the office.
Receive, sort, and distribute incoming mail and communications in a timely manner.
Order, track, and replenish office and kitchen supplies to ensure a well-stocked and functional workspace.
Maintain an organized, professional appearance across common areas, including conference rooms and shared spaces.
Partner with building management and facilities teams to address maintenance needs and ensure smooth day-to-day operations.
Log and track incoming and outgoing deliveries and office inventory.
Manage and support meetings and events of varying sizes, including logistics, catering, room set-up, and coordination of technology needs.
Schedule conference rooms and coordinate associated AV/IT requirements for seamless meeting execution.
Ensure meeting spaces are prepared, reset, and fully stocked before and after use.

Benefits

medical
dental
vision
basic and supplemental life insurance
other voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement