Office Manager

Monex USA•Toronto, ON

8d•Onsite

About The Position

Office Manager | Toronto Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations. We specialize in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs, whether for goods, services, or direct investments. In 2025, Monex facilitated $198 billion in FX turnover and managed $16.1 billion in assets. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 70,000 clients worldwide. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Job Overview The Office Manager is responsible for the day-to-day running of the Toronto office, ensuring a well-organized, safe, and welcoming workplace for all staff. The role spans general office administration, health & safety compliance, travel coordination, sales reporting support, finance support, and HR support, acting as a central point of contact for both internal staff and external providers. This role requires strong organizational skills, discretion in handling confidential data, and the ability to manage multiple priorities across departments. All staff, including this role, are required to act in accordance with the Monex Code of Conduct as detailed in their contract of employment, the Employee Handbook, and related policies, including compliance with PIPEDA and applicable international data protection regimes for all client and employee data.

Requirements

Proven experience in office management, administration, or a similar operational support role
Strong organizational and multitasking skills, with the ability to manage competing priorities
Excellent communication and interpersonal skills across all levels of the business
Working knowledge of health & safety practices and willingness to be trained as a First Aider/Fire Warden
High level of discretion when handling confidential client and employee data
Comfortable supporting finance and HR functions with accuracy and attention to detail

Nice To Haves

Experience in financial services or a corporate office environment is an asset
Familiarity with PIPEDA or other data protection regulations is advantageous
Proficiency with Microsoft Office (Excel, Word, Outlook) and general office systems

Responsibilities

Ensure all communal business areas (Reception, Kitchen, Print Areas, Meeting Rooms) are tidy and well maintained
Maintain office supplies, including office equipment, stationery, and kitchen supplies
Act as the primary point of contact for building management and manage relationships with external providers
Arrange meetings, book rooms/equipment/lunches as required, and manage incoming/outgoing post
Liaise with IT to ensure office equipment is ready and well maintained
Set up desks for new starters (chair, starter box, pass, internet, mouse, keyboard, computer setup, etc.)
Own Health & Safety, Fire Safety, and First Aid compliance, including appointing and training First Aiders and Fire Wardens
Book accommodation for Front and Back Office staff
Arrange couriers and taxis in line with company policy
Assist with unexpected travel-related circumstances
Prepare weekly, monthly, and quarterly sales reports and individual performance reports
Support the preparation of information for internal and external audits
Collate and prepare invoices for payment
Assist the London Finance team in investigating and resolving discrepancies or misallocated costs
Assist with onboarding and off-boarding, and support recruitment processes
Manage the staff birthday list, organizing cards/gifts as appropriate
Organize and coordinate local company events and team-building activities
Perform ad-hoc tasks as needed to support the Toronto office