Office Manager
About The Position
Office Manager – Excellence Hub Quality Moments Behavioral Health Services Join a Team Where “No One Walks Alone” At Quality Moments Behavioral Health Services, we are committed to building connections—one moment at a time. Our Excellence Hub is at the center of quality, training, and support across our organization, and we are looking for an Office Manager who thrives in a fast-paced, mission-driven environment. This role is perfect for someone who is highly organized, detail-oriented, and passionate about supporting systems that ensure high-quality care, strong staff engagement, and regulatory excellence.
Requirements
- High school diploma or equivalent
- 2+ years of administrative, office management, or coordination experience
- Strong organizational and multitasking skills
- Excellent attention to detail and follow-through
- Proficiency in Microsoft Office and scheduling systems
- Strong written and verbal communication skills
Nice To Haves
- Associate degree
- Experience in behavioral health, healthcare, or human services
- Familiarity with CARF standards or compliance documentation
- Experience supporting training, HR, or quality functions
- Comfort with EHR systems or project management tools
Responsibilities
- Serve as the first point of contact for all training requests
- Review, route, and track training requests and approvals
- Coordinate scheduling, logistics, and communication for training events
- Maintain accurate tracking systems and calendars
- Review and process requests for engagement materials (activity kits, sensory tools, etc.)
- Coordinate fulfillment, packaging, and distribution
- Maintain organized inventory systems aligned with organizational guidelines
- Assist with scheduling trainings, CEUs, and Excellence Hub meetings
- Coordinate logistics including materials, meeting links, and attendance tracking
- Ensure all events are well-organized, communicated, and documented
- Maintain audit-ready training records and certificates for all Behavioral Health Providers
- Ensure documentation aligns with CARF and regulatory standards
- Organize digital and physical files for audits, surveys, and internal reviews
- Support CEU documentation and compliance tracking
- Provide day-to-day support to the Excellence Hub Director and team
- Assist with meeting preparation, agendas, and minutes
- Maintain organized filing systems, databases, and shared drives
- Support communication across districts and departments
- Help track projects, workflows, and follow-through on key initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
