Office Manager

Ace Handyman Services•Bloomfield, MI

9d•Onsite

About The Position

Ace Handyman Services of Bloomfield is seeking highly organized and motivated candidates to serve as Office Managers to ensure efficient and smooth daily operations. In this role, you will facilitate calls to educate customers on services and solutions, manage the daily schedule, and match customers with the right craftsmen. This is an opportunity for growth toward advancement to a leadership role, offering diverse challenges and problem-solving each day. The company provides competitive compensation and benefits, with the flexibility and feel of a locally owned business within a national organization.

Requirements

High school diploma or GED
5-10 years of administrative assistant/scheduling experience
Comfortable with sales
Adaptive to technology
Strong customer service skills
Excellent office management skills
Solid typing skills
Great multitasking and prioritization skills
Exceptional communication skills

Nice To Haves

Ten-key skills
Basic understanding of sales and marketing and the differences between the two
QuickBooks Online or other accounting knowledge
Customer-facing experience

Responsibilities

Inbound and outbound customer sales/education
Organizing work and project schedules for craftsmen
Providing customers with information on services, pricing, and availability
Providing logistical support for craftsmen, including material ordering and scheduling efficiencies
Responding to job leads in a timely manner
Coordinating the schedule and material ordering for multiple craftsmen and projects
Utilizing ServiceTitan for dispatching and schedule management
Returning customer calls and following up with past customers
Performing paperwork and filing duties
Assisting in solving operational logistics to ensure a smooth customer journey