Office Manager

SP Plus Corporation•Cleveland, OH

21d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Requirements

Minimum high-school diploma or equivalent; Bachelors degree (B. A.) preferred.
Minimum of three years of administrative/bookkeeping/clerical experience, preferably in a supervisory role.
Proficiency using Microsoft Office Suite (Word, Excel, PowerPoint); Google Mail, Calendars and Docs.
Strong analytical and interpersonal communication skills are a must.
Candidate must be a self-starter who can prioritize, problem solve, multi-task, delegate, lead, and motivate with minimal supervision.
Candidate must be reliable and punctual, flexible, well organized, diplomatic, and able to manage a heavy workload.
Extreme attention to detail, proofreading skills and accuracy are essential.
The successful candidate will possess solid verbal and written communication skills and will demonstrate initiative and critical thinking in their work.
Ability to interact professionally and courteously with clients, customers, office personnel and contractors.
Must be professional and have excellent verbal and written communication skills; Excellent grammar and spelling skills required
Knowledge of modern office practices and procedures.
A professional appearance/presentation.

Nice To Haves

Prior experience working with any type of database (e.g. AS400) is beneficial.

Responsibilities

Oversees general office maintenance, records management, vending services, office supplies, phone systems, mail services, and office equipment.
Supervises and trains any customer service/clerical personnel in the Regional Office/Parking Office, if applicable.
Supports other functions managed out of the Regional/Parking Office, which can include but not limited to: assisting with billing and submission of payment requests for invoices, setting up visitor parking, establishing and maintaining parking accounts and issuing hang tags and setting up visitor parking.
Ensures all new hire paperwork for new staff is submitted to Corporate HR Department to ensure new employees are set-up on payroll system.
Maintains correspondence files and other electronic filing and/or hard copy filing either on-site or in storage.
Make travel arrangements
Process and submit expense reports on behalf of direct managers.
Submit payment requests for invoices to the Accounts Payable Department
Responds to customer inquiries (e.g. answer questions regarding the company’s parking facilities and requests for refunds).