Office Manager at Smart Pediatric Dentistry

Smart Pediatric Dentistry•Saratoga Springs, UT

4d•Onsite

About The Position

A Dental Office Manager is responsible for ensuring the smooth operation of a dental practice by overseeing administrative, financial, and staff-related activities. The dental office manager ensures that the practice runs efficiently while supporting high-quality patient care and helping the practice achieve its financial and operational goals.

Requirements

Leadership and team management
Communication and customer service
Organization and time management
Financial and bookkeeping skills
Knowledge of dental software and insurance procedures
Problem-solving and decision-making

Responsibilities

Manage daily office operations.
Develop and implement office policies and procedures.
Maintain patient records and ensure confidentiality.
Schedule appointments and manage the appointment system.
Address patient inquiries, concerns, and complaints.
Ensure a positive patient experience.
Recruit, train, and supervise administrative staff.
Prepare work schedules and assign duties.
Monitor staff performance and encourage teamwork.
Handle billing, insurance claims, and payment collection.
Monitor office expenses and prepare budgets.
Generate financial reports for the dentist or practice owner.
Order and maintain dental supplies and office equipment.
Ensure adequate stock levels and control inventory costs.
Ensure compliance with healthcare regulations and infection control standards.
Maintain workplace safety and patient privacy requirements.
Coordinate between dentists, hygienists, assistants, laboratories, and patients.
Organize staff meetings and communicate office updates.
Promote the dental practice through marketing initiatives.
Support patient retention and attract new patients.