Office Manager

Caring TransitionsMartinez, GA
Onsite

About The Position

The Office Manager is one of the most important roles in our organization. You'll be responsible for keeping our office running efficiently while supporting our owner, Operations Director, Operations Managers, field staff, clients, and customers. You'll coordinate schedules, manage communications, organize projects, and help ensure every client receives exceptional service.

Requirements

  • Two or more years of office administration, executive support, project coordination, customer service, or business management experience
  • Strong computer skills, including Microsoft Word, Excel, Outlook, and cloud-based software
  • Excellent written and verbal communication skills
  • Outstanding organizational skills and attention to detail
  • Professional, friendly, and positive attitude
  • Ability to maintain confidentiality and exercise sound judgment

Nice To Haves

  • Associate's or Bachelor's degree in Business, Communications, Marketing, Management, or a related field preferred

Responsibilities

  • Respond promptly to client and bidder phone calls, emails, and text messages
  • Schedule consultations and answer questions about our services
  • Follow up with prospective clients and confirm appointments
  • Coordinate client onboarding and ensure required deposits are received
  • Provide outstanding customer service throughout each project
  • Manage the operations calendar and daily schedule
  • Maintain project management software and client records
  • Coordinate office schedules and project timelines
  • Print project documents and pick up paperwork
  • Coordinate courier and shipping needs
  • Maintain office supplies and equipment
  • Verify employee timecards and prepare payroll information
  • Support onboarding of new employees
  • Communicate with field staff throughout active projects
  • Assist the Operations Director and Operations Managers with administrative needs
  • Review online auctions and respond to bidder questions (as needed)
  • Assist with social media and marketing projects (as needed)
  • Help improve office systems and business processes
  • Support special projects and perform other duties as assigned

Benefits

  • Flexible weekday schedule
  • Meaningful work that helps seniors and families
  • Opportunity to help shape a growing business
  • Learn new skills and continue growing professionally
  • Make a real impact in your community
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