Office Manager - Norwood CBHC internal only

Riverside Community Care • Norwood, MA

1d • Hybrid

About The Position

The Office Manager is an integral member of our management team, providing oversight of the front desk and administrative support functions, supervising administrative support staff, working with insurance verifications, and working with the rest of the management team to improve the lives of people in need and to strengthen the community. The Office Manager assists the CBHC Program Director and CBHC Assistant Program Director in managing the support functions required for the efficient and safe operation of the CBHC/Outpatient Center.

Requirements

• High School diploma
• At least four years experiences in a health setting or related field
• At least three years of supervisory experience in a similar setting
• Strong organizational and interpersonal skills
• Intermediate computer fluency, including Microsoft Office, required.

Nice To Haves

• Knowledge of billing practices preferred.

Responsibilities

• Assists the CBHC Program Director and CBHC Assistant Program Director in the completion of weekly and monthly reports, including, but not limited to, non-billed, held claims, denial report, authorization report, staff productivity and contract billing.
• Develops procedures for ensuring that clinical staff receives sufficient administrative support necessary to carry out their responsibilities in serving individuals. This includes, but is not limited, providing supplies and necessary forms, scheduling office assignments and typing letters.
• Manages the cash, supplies and maintenance operations.
• Functions as the liaison to the administrative offices in Dedham for third party and contract billing.
• In coordination with the administrative intake coordinator, develops and monitors procedures for verifying benefits and/or obtaining initial authorizations for new individuals.
• Tracks and budgets expenses; submits expense reports, check requests, etc. on at least a monthly basis.

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED