Office Manager

Human Resources Team•Payson, UT

30d•Onsite

About The Position

At Impact Fire, Office Managers have a critical role in day-to-day operations of our districts and provide support for continued growth and success of the district business and team. While some locations may have designated personnel responsible for specific tasks listed below, the Office Manager is ultimately responsible for overseeing those functions. In such cases, the Office Manager will manage those individuals effectively and take ownership of the outcomes.

Requirements

3-5 years of office administrative and management experience, required
Current use of MS Office Suite (Word, Excel) in a proficient manner
Detail oriented and comfortable working in a fast-paced office environment
Exceptional communication skills
Superior organization skills and dedication to completing projects in a timely manner.
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

Nice To Haves

Customer Service - provide helpful, courteous, accessible, responsive and knowledgeable support to staff, clients, and others at all times
Problem Solving - Identifies potential issues, find solutions by looking beyond the obvious, and apply effective methods for solving problems to support the business objectives.
Strong interpersonal/communication skills
Detailed oriented and demonstrate a high degree of accuracy when performing data entry
Performs other related duties as assigned or requested by Management

Responsibilities

Lead the administrative functions of local office, supporting the leadership and operations team
Oversee all office billing and contract set-up, leading all costing efforts as it pertains to all billing
Coordinate collections for district Accounts Receivable, depositing local checks, and participating on collections calls with Finance team
Manage Accounts Payable poral and elevating any exceptions with District or Branch Manager
Submit weekly payroll packet and facilitate district payroll in partnership with the Payroll team
Answer incoming calls and assume receptionist duties
Maintain district office and technician licensing in coordination with the Risk team
Coordinate with HR on all new hires and terminations, including onboarding, offboarding in Ceridian Dayforce for payroll, benefits, etc., with IT for any systems set-up, and with Safety for safety and OSHA
Manage office Petty Cash and Check Register
Support local technology or mobile device needs for field personnel in coordination with the IT department
Coordinate with Fleet and Safety teams as it pertains to any vehicle or office and field safety needs
Oversee Administrativ4e staff, including Billers, Collectors, Receptionist, etc. Where applicable
Manage workflow ensuring that deadlines are met, and work is completed correctly and accurately
Generate memos, emails, and reports when appropriate
Respond to questions and requests for information

Benefits

Competitive compensation
Pay is on a weekly cycle, every Friday
Career Advancement Opportunities
Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
Company paid short and long-term disability
Immediately vested in our 401(k) company match
Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
Exceptional guidance and support from our managers
Collaborative culture & environment
Robust training opportunities with company reimbursement upon achieving required licensing
Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
Opportunity to work alongside some of the best talent in the fire protection industry