Office Manager

Beacon Oral Specialists•North Charleston, SC

3d•Onsite

About The Position

The Office Manager will coordinate administration duties and office procedures to align an efficient, safe, and productive office environment. This role is crucial for maintaining smooth office operations and ensuring an exceptional patient experience.

Requirements

High school degree or equivalent required.
Proven background providing exceptional patient support and customer service.
Driven, organized, and detail oriented in approach to managing responsibilities.
Hands on experience with fax machines, printers, phones, and MS Office programs.
Familiarity with scheduling appointments and office marketing.
Excellent time management skills and ability to multi-task and prioritize work is a MUST.
Attention to detail and problem- solving skills.
Excellent written and verbal communication skills.
A creative mind with an ability to monitor & suggest improvements.
Strong organizational and planning skills in a fast- paced environment.

Nice To Haves

Proven experience as an Office Manager or Supervisor in a healthcare, dental, or oral surgery practice setting.
Additional qualifications as an office supervisor or manager will be a plus.
Knowledge of Dental Insurance plans and procedures preferred.

Responsibilities

Organize office operations and procedures.
Provide general support to office surgeons.
Partner with HR to update and maintain office policies as necessary.
Schedule appointments and work schedules.
Provide an exceptional patient experience.
Understand and align office policies and procures to ensure compliance protocols are met.
Coach, mentor, and train staff to ensure office policies, procedures, customer support expectations, and compliance initiatives are met/maintained.
Manage marketing for the practice locally.
Maintain excellent office conditions and arrange necessary repairs/maintenance as needed.
Address employee’s queries regarding office management issues.