Office Manager

JEWISH COMMUNITY CENTRE OF GREATER VANCOUVERVancouver, BC
CA$45,926 - CA$47,989Onsite

About The Position

The Office Manager is always seeking ways to help with efficiency in order to create a more organized and productive workplace. They are helpful, accessible, friendly, easy to work with and have a “can-do” attitude. This role will combine office administration (65%) with executive director and board support (35%) and will report to the director of operations with a dotted line to the executive director.

Requirements

  • Bachelor’s Degree or High School diploma and equivalent experience
  • 2-5 years’ experience in an administrative position
  • Excellent people skills - manage people with tact and diplomacy
  • Ability to work with confidential information
  • Intermediate computer literacy with MS Office and Google Workspace.
  • Excellent English oral and written communication skills are essential plus a pleasant phone manner
  • Strong organizational and time management skills
  • Strong problem-solving skills
  • Able to work well under pressure
  • Proficiency with contracts and business documents
  • Must be team-oriented, able to multitask and prioritize deliverables, and willing to learn
  • The successful candidate will need to clear a vulnerable sector criminal record check.

Nice To Haves

  • MS Access database experience is an asset.

Responsibilities

  • Day to day office maintenance: maintain stock of office supplies; act as point of contact for building relations and office vendors; maintain office services including leases for copiers, postage machine and other equipment as required.
  • Ensure office procedures are efficient, documented and kept up to date. Review, evaluate and implement new procedures as needed.
  • Manage insurance portfolio including annual renewals of CGL, D&O, Cybersecurity, Professional Liability, rental, leagues and coordinate any required certificates of insurance.
  • Manage inventory program - keep track of JCC assets by tagging and cataloging items.
  • General procurement, ensuring competitive prices are obtained for goods and services required for organizational operations.
  • Phone system administration. Manage auto-attendant greetings and changes to hours of operation due to statutory and Jewish holidays and extension moves/name updates.
  • Assist with staff onboarding (office set-up, introductory meetings, overview of office procedures, using phones & copier, etc.).
  • Manage credit card point program redemption for travel and gift cards.
  • Coordinates, attends and takes minutes at monthly staff meetings.
  • Coordinates any necessary catering for various meetings.
  • Coordinate tenant communication and maintain an updated list of tenant contacts.
  • Complete miscellaneous office tasks such as filing, sorting supplies and keeping shared spaces clean.
  • Email company-wide communications and all staff meeting invites, update company intranet pages with information as required.
  • With HR and/or social committee, support event coordination – social hours, lunch and learns, holiday parties, etc.
  • Manages processes for staff and board birthday acknowledgement in a timely and efficient manner.
  • Support staff in the use of MS Office and Google Workspace and user settings for Win 10 and 11.
  • Coordinate registration for staff to attend JCCA ProCon and coordinate travel and hotel bookings.
  • Maintain an organized filing system of paper and electronic documents.
  • Update organizational chart as required.
  • Assist with administrative duties in relation to grants e.g. compiling reports, etc.
  • Special projects as assigned.
  • Coordinates all aspects of the Annual General Meeting including the preparation and filing of provincial government forms required by the Societies Act.
  • Conserves ED time by reading, researching and routing correspondence, drafting and editing letters and documents, collecting, analyzing and summarizing information.
  • Compiles paperwork that requires ED and Board member signatures and ensures it is dispersed correctly once signed.
  • Occasionally manages travel for ED and points travel for staff.
  • Assists ED with Board communication and Board related activities.
  • Coordinates, attends and takes minutes of the Board of Directors evening meetings.
  • Works closely with lay leadership and committee volunteers as needed.
  • Updates Board related information throughout the organization including letterhead, website, grant information to ensure accurate information is available to stakeholders.
  • Maintains the Board of Directors database. Produces reports as needed for the ED, Board or committees.
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