Office Manager (Foxview)

Claridge Homes•Ottawa, ON

4d•Onsite

About The Position

Riverstone Retirement Communities is a locally owned and operated company dedicated to ensuring residents live a meaningful, engaged, and joyful life with comfort, dignity, safety, and happiness. We offer a full continuum of care including Independent, Assisted Living, and Memory Care. We foster a work environment that values job satisfaction, respect, responsibility, loyalty, and personal growth, and we are seeking positive, caring team members who want to make a difference in the lives of seniors. This role is more than just Senior Living; it's a new life.

Requirements

Diploma in Business Administration and/or Accounting or equivalent experience
Minimum of three years’ related experience, preferably in health care industry
Good understanding of bookkeeping practices and sufficient accounting knowledge to determine proper entries, prepare financial reports and statements, and conduct reviews as required.
Knowledge of business equipment and computer applications, such as MS Office, Yardi, payroll processing software, etc.
Work as part of a team
Capable of adapting to different situations and change
Keen interest in working with seniors

Responsibilities

Maintain confidentiality of all financial, personnel and resident information.
Manage Accounts Payable, including processing invoices, month-end accruals, follow-up with suppliers and service providers.
Manage Accounts Receivable, including resident statements, collection of outstanding balances, bank deposits, EFT transmissions, answering resident and family inquiries.
Maintain seniority lists.
Maintain inventory of office supplies.
Perform general office duties.
Maintain a filing system to the Riverstone standards.
Maintain and complete weekly occupancy report.
Coordinate all resident move-in and move-out, ensuring resident administration file is complete, residents are orientated, provide residents with handbook etc.
Provide full executive secretarial support for the General Manager.
Organize workflow of administration office, coordinate meetings and schedule appointments as required.
Manage reception team, including hiring, training, supervising and scheduling.
Ensure policies and procedures are updated in timely manner, as per the direction of General Manager.
Maintain employee files and perform audits as per the QA program.
Maintain internal records and prepare internal reports as required.
Complete routine forms as required or directed.
Maintain current knowledge of information required by various government or other agencies regarding residents and staff.
Responsible for delivery of orientation and training program in accordance with RHA and other legislative bodies.