Diningroom Supervisor (Foxview)

Claridge Homes•Ottawa, ON

2d•Onsite

About The Position

Riverstone Retirement Communities is a locally owned and operated company dedicated to ensuring residents live a meaningful, engaged, and joyful life with comfort, dignity, and safety. Riverstone provides a full continuum of care including Independent, Assisted Living, and Memory Care. The company fosters a work environment that values job satisfaction, respect, responsibility, loyalty, and personal growth, seeking positive and caring team members to make a difference in seniors' lives.

Requirements

Recent Safe Food Handlers certificate issued by Public Health.
Previous dining room server or dining room management experience, preferably in a retirement residence.
Familiarity with Canada’s Food Guide to Healthy Eating, Hazardous Analysis Critical Control Point (HACCP), WHMIS, Health and Safety and Sanitation Code.
Ability to work as part of a team.
Demonstrated leadership, supervisory, and organizational skills.
Creativity and high motivation.
Keen interest in working with seniors.
Ability to lift heavy objects and stand and walk short distances throughout the shift.
Ability to tolerate heat from the kitchen area.
Significant patience and tact required in dealing with Residents and family requests.

Responsibilities

Provide direction and on-site service training to departmental staff.
Oversee the overall operation of the dining room.
Coordinate dining room and catering services with other departments.
Establish, implement, and enforce dining room policies and procedures.
Plan, organize, direct, and supervise dining room operations to ensure high-quality service.
Create and update server schedules, optimizing labor costs while maintaining service standards.
Maintain an appropriate inventory of dining room supplies.
Instruct dining room staff on the proper use of equipment, cleaning supplies, and techniques.
Maintain excellent deportment of service staff, including uniforms, interactions, organization, and productivity.
Maintain and update dietary status of all residents.
Maintain accurate seating charts for dining rooms.
Train and develop new service staff and other staff impacting the dietary department.
Create and evaluate shift routines and cleaning schedules for all service staff.
Ensure overall cleanliness and organization of dining rooms and satellite kitchens.
Ensure proper staff coverage for employee absences.
Assist in planning and preparation of special events and private functions.