Office Manager

Zwicker & Associates, P.C.•Franklin Township, NJ

just now•Onsite

About The Position

Zwicker & Associates, P.C. is a national creditor rights law firm, established in 1991, dedicated to protecting the legal interests of leading lending institutions across the nation. Headquartered in Andover, Massachusetts, with offices throughout the United States, Zwicker is recognized as an industry leader in debt collection due to its strong focus on ethics, compliance, and assertive client representation. The firm is currently seeking an Office Manager with exceptional leadership, communication, organizational, and litigation skills. Zwicker values diverse skills, backgrounds, and experiences, fostering a collaborative and innovative environment to achieve high performance. They are committed to providing lifelong learning and training opportunities, encouraging internal promotions and offering excellent career advancement for high achievers. The ideal candidate will be a dynamic leader, a proven motivator of people, and an effective manager of processes, demonstrating critical thinking, problem-solving abilities, self-motivation, detail-orientation, and a strong drive to perform.

Requirements

Minimum of three years of experience in office management, administration, or a related role
Strong interpersonal skills to lead and develop a department and a team
Strong organizational and time management skills with the ability to multitask to complete a wide variety of tasks
Strong written and verbal communication skills
High level of professionalism with a strong commitment to ethics and compliance standards
Leadership ability to manage challenges and oversee employees
Proficient computer skills, including Word, Excel, and Outlook
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence

Nice To Haves

Legal experience in a high-volume environment
Bachelor’s Degree in Business, Administration, or a related field

Responsibilities

Train, comply with, and enforce firm policies, procedures, and expectations
Implement and manage workflow processes – within the framework identified by Z&A executive management staff – to most efficiently achieve all goals and responsibilities
Analyze and process reports to ensure that proper workflow is being adhered to pursuant to the expectations of both clients and Zwicker & Associates
Supervise, lead, and mentor support staff to ensure accuracy and high production levels
Utilize collection software to properly update and document the status of each account in the assigned inventory
Draft basic pleadings and forms
Communicate effectively and appropriately with team members, other internal departments, outside vendors, opposing counsel, pro se parties, and judicial assistants
Perform other duties as assigned