Office Manager

CSM COMPANIES INC GROUP•Tampa, FL

3d•Onsite

About The Position

Florida Kenworth is seeking a talented individual to take on our Office Manager role at the Tampa, FL location. This position is ideal for someone who enjoys working in a busy, professional environment. Excellent benefits offered. This is a great opportunity to join a high performing team within a growing and successful dealer group! Responsibilities: Overall responsibility for the Branch office including the efficient and productive operation of the department while developing and maintaining a high level of overall customer satisfaction with the dealership Establishes operational goals and objectives for the Branch office and ensures these are met Fosters effective and timely communication between all Branch departments Communicates and coordinates with supervisor on office product procurement Overall responsibility for upkeep and maintenance of office area of facility as budget guidelines and Branch Operating Team decisions dictate

Requirements

Associates degree (AA) in an office related field or comparable work experience
Three to five years related experience with supervisory experience preferred
Understanding of double entry accounting principles
Management skills to include decision making abilities, organizational and leadership skills
Ability to demonstrate or display office protocols to staff and other departments
Supervisory skills to include the ability to coach, train and motivate subordinates to reach established department goals
Ability to prioritize and handle numerous tasks simultaneously
Effective written and oral communication skills
Computer skills with an emphasis on word processing and spreadsheet programs
Ability to sit, stand, bend, stoop and lift/move up to 25 lbs. on a regular basis

Responsibilities

Overall responsibility for the Branch office including the efficient and productive operation of the department while developing and maintaining a high level of overall customer satisfaction with the dealership
Establishes operational goals and objectives for the Branch office and ensures these are met
Fosters effective and timely communication between all Branch departments
Communicates and coordinates with supervisor on office product procurement
Overall responsibility for upkeep and maintenance of office area of facility as budget guidelines and Branch Operating Team decisions dictate
Answering multi-line telephone, directing calls and taking messages as required
Greeting customers and handling their questions and concerns quickly, efficiently and professionally
Accepts payments for products and services provided and ensures transaction is documented accordingly
Assures payable matching process is timely, thorough, and accurate
Operates word processing and spreadsheet computer programs
Processes and updates customer mailing lists
Processes and files paperwork such as sales, parts and service documentation per supervisor direction
Insures completion of new and used truck sales documentation
Coordinates and reconciles weekly payroll for each department including daily payroll posting as required
Assists with Human Resources tasks such as administering pre-employment testing, scheduling pre-employment physical and drug screens, and ensuring that all new hire paperwork is completed and returned in a timely fashion
Liaisons with the corporate office departments as necessary
Assists sales department in coordination of sales deliveries
Assist Branch Team members in planning and coordinating company events
Opens, sorts and distributes incoming mail
Interviews and hires office department personnel
Other office duties as assigned