Office Manager

Service Corporation International•Westminster, CA

12d•Onsite

About The Position

Manages, delegates, and performs the overall administrative functions of a funeral home, cemetery, and/or crematory operation. Coordinates support staff to ensure high-quality services and products at Westminster Memorial Park & Mortuary and Peek Funeral Home and Crematory.

Requirements

High school diploma or equivalent
5 years of administrative management experience with a strong customer service focus
3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience
MS Project management and database software experience or equivalent
Ability to multi task and set priorities
Ability to work flexible hours as needed
Ability to work with minimal supervision
Ability to display compassion and remain calm in stressful situations
Working knowledge of office equipment including, calculators, copiers, printers, and fax machines
Communication skills both orally and in writing
Customer service skills
Organizational and problem solving skills
Understands confidential matters and documents

Nice To Haves

Completion of a diploma training program at a college or technical school preferred

Responsibilities

Collaborates with and supports all departments within Westminster Memorial Park & Mortuary and Peek Funeral Home and Crematory
Supervises a team of 10 or more full-time administrative and field support employees
Oversees accounting support functions (collections, billing, verifications, invoice payments, petty cash) in accordance with company policies
Oversees administrative support functions (property transfers, certificates of interment rights, contract approval, interment verification processes) in accordance with company policies
Coordinates completion and filing of forms and reports; verifies accuracy
Reviews timecards and administers payroll policies and procedures
Coordinates and supervises vendors
Trains staff on processes and procedures
Conducts Sarbanes-Oxley (SOX) audits and ensures compliance
Oversees document retention and secure disposal
Promotes a collaborative, productive workplace environment
Ensures compliance with all company policies and procedures