Office Manager

Shively Diversified Management Services•Troy, MI

10d•Hybrid

About The Position

The Universal Tool Office Manager is responsible for coordinating daily office operations while supporting purchasing, order management, and inventory control. This role ensures accurate recordkeeping, reporting, and ERP system updates, while maintaining efficient communication with customers and internal teams. The position also supports safe and accurate warehouse activities, including shipping, receiving, inventory management, and material handling.

Requirements

Excellent organizational, verbal, and written communication skills with a keen eye for details
Ability to work independently, as part of a team, and multitask
Basic knowledge of materials and tooling preferred
Proficient with Microsoft Office Suite or related software
Possess excellent interpersonal, negotiation, and conflict resolution skills

Nice To Haves

Proficiency in Business Central is preferred

Responsibilities

Manage and coordinate office operations, maintain records, purchasing, and inventory control systems
Manage and maintain office equipment, service contracts, and systems
Deliver reports to management and customers, ensuring accuracy and adherence to timelines
Create and track all sales orders and purchase orders, and ensure accurate order entry and follow-up
Accurately record shipment information in the company ERP system, use 3rd party logistics software, and safely package goods for shipment
Report shipment discrepancies and non-conformances to the Site Manager or the Team Leader
Accurately fill orders from shelf inventory or daily receipts
Safely use equipment such as a forklift, pallet jack, and hand cart to move material
Put material away in the correct warehouse locations
Perform inventory counts; identify and record discrepancies
Work with the Site Manager or the Team Leader to investigate and resolve inventory discrepancies
Receive invoices from subcontractors
Maintain record retention of documents
Manage inventory at customer sites, ensuring adequate quantities, and purchase inventory based on the predetermined item plans
Recognize and implement cost savings strategies
Assist with general tool-related support tasks as needed
Provide excellent customer service to internal and external customers
Report and document Quality Events (CARs, Continuous Improvements, etc.)
Abide by Shively Brothers Core Values and perform other duties as assigned