Office Manager

State of Washington•Clark County – Vancouver, WA

4d•Onsite

About The Position

The core purpose of the Washington State School for the Blind (WSSB) is to empower blind and low vision individuals to reach their full potential. We believe in a future where every blind and low vision student in Washington has the supports and services they need to succeed. Our programs and services are provided across a diverse continuum of service options; including a range of short and long-term programs that include residential options at our Vancouver campus, outreach services in local schools and communities, access to specialized technology and resources through our Ogden Resource Center, as well as training options for parents, educators, and related service providers through a combination of department efforts. Our greatest resource at WSSB is our incredible staff. Our valued employees are continuously encouraged to improve the ways that we provide service to our students and the community. WSSB’s core values are being student-centered, equity, accessibility, relationships, and continuous improvement. The Office Manager is the lead administrative support role for campus reception and Facilities operations. This position ensures smooth, safe, and compliant daily operations by managing the front desk, coordinating work orders and scheduling, supporting the Facilities Manager, and maintaining essential records. As the primary point of contact for students, staff, families, and visitors, this role requires strong organization, communication, and multitasking skills.

Requirements

A Bachelor’s degree involving major study in business administration or closely allied field and one year of supervisory experience involving responsibility for planning, organizing, and coordinating work in a business office; OR One year of experience in State service as an Administrative Assistant 2, Human Resource Assistant 2, or Data Compiler 3; OR Two years of experience in State service as an Administrative Assistant 1 or Human Resource Assistant 1.
Equivalent experience involving supervisory or office management responsibility
Additional qualifying experience may substitute year-for-year for education
Equivalent education/experience will be considered
Knowledge of office organization and management principles
Knowledge of modern clerical methods and work-production measurement
Knowledge of office materials, supplies, and equipment
Knowledge of inventory control and records management
Knowledge of supervisory techniques
Maintain confidentiality and handle sensitive information appropriately
Plan and supervise office service units
Assign, review, and coordinate work production
Develop procedures for effective use of space, equipment, and personnel
Build effective working relationships
Prepare clear, concise, factual reports
Organize tasks and meet deadlines in a busy front-desk environment
Communicate clearly and courteously with students, families, staff, and visitors
Learn and use work-order and scheduling systems

Responsibilities

Serve as the primary campus receptionist; greet visitors, verify purpose of visit, follow check-in procedures, and provide general school information.
Answer and route calls/emails for the main campus line; provide routine information and direct inquiries appropriately.
Assist the Facilities Manager with tasks such as calendar coordination and credit card log reconciliation.
Receive, sort, and distribute mail; maintain logs for accountable or time-sensitive items.
Enter, update, and monitor work orders; track progress and follow up with staff or requestors.
Assist with scheduling HVAC, closures, and special events in coordination with Facilities and campus leadership.
Manage reservation requests, schedules, and usage records for the campus fleet.
Maintain electronic and hard-copy files for inspections, maintenance logs, and compliance documentation.
Prepare, proofread, and process forms, reports, and correspondence.
Compile data for routine reports on work orders, inspections, and related activities.
Track deadlines for inspections, certifications, and required submissions; send reminders to staff.
Provide additional front desk or administrative support during peak periods or staff absences.
Perform other tasks as assigned.