Office Manager - Birchland Dental, Ponoka, AB

123Dentist • Ponoka, AB

4d • Onsite

About The Position

The team at Birchland Dental located in Ponoka, Alberta are looking for a passionate, hard-working Office Manager on a full-time basis. The ideal Office Manager for our team would be excited to develop and implement innovative methods to optimize patient experience, improve the flow of patients into practice, and create working harmonies between the front desk office and dental professional team. 123Dentist is Canada’s largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. Providing a long-term career in a growing network located in multiple communities across the country, at all levels of the industry. No two days are the same in this dynamic leadership role. Join a clinic where your voice matters and a company that invests in your growth and development. You’ll lead a team committed to exceptional patient care and operational excellence while working alongside supportive doctors, team members, and regional leadership. Help build a positive clinic culture where people enjoy coming to work, and benefit from recurring in-person office manager and leadership training in your city.

Requirements

• 2+ years of experience in dental office management or dental administration
• Highly proficient in MS Office (MS Excel and MS Outlook)
• Strong written and communication skills when speaking with patients and dental providers
• Strong knowledge of medical and dental terminology and processes
• Customer service mindset

Nice To Haves

• Experience with dental practice management software such as Maxident is considered an asset

Responsibilities

• Develop and implement innovative methods to optimize patient experience
• Improve the flow of patients into practice
• Create working harmonies between the front desk office and dental professional team
• Manage budgets and other financial transactions
• Maintain a professional level of patient privacy
• Lead a team committed to exceptional patient care and operational excellence
• Build a positive clinic culture

Benefits

• Long-term bonus incentives for full-time employees
• Uniform allowance
• Continuing education incentives/tuition reimbursement
• Opportunity for professional advancement
• Team building activities
• Recognition through our monthly Ambassador program
• Mentorship and training from highly skilled, experienced dental professionals
• Collaborative team and environment
• Competitive compensation
• Comprehensive onboarding
• Ongoing support from our regional teams, including Marketing, Payroll, Recruitment, Finance, and Operations
• Leadership development
• Career growth potential
• Collaborative network of experienced office managers
• Modern tools and systems

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed