Office Manager

Bug House Pest Control • Milledgeville, GA

3d • Onsite

About The Position

Ready for your next career opportunity? Look no further, Bug House is looking to hire you! As part of the Bug House Pest Control team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader. We need your Next-Level Service Mindset at Bug House! As part of the Bug House Pest Control team, you’ll be critical in helping our customers feel we’ve delivered on our promise. You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. You’ll receive all the tools you need to succeed. Plus, if there’s one thing we know at Bug House Pest Control, it’s that pests keep coming back, and that makes our industry recession resistant. No pest control experience is necessary, and you don’t have to love bugs. You just have to love making people feel safe in their homes and we’ll provide the training!

Requirements

• 2 to 4 years of experience with Bug House Pest Control; including experience in operational functions
• Excellent knowledge of Bug House systems such as Pest Pac, Teams, SharePoint, Outlook, etc.
• Minimum of high school diploma or equivalent required
• Self-motivated and able to work in a fast-paced environment
• Acts with integrity by keeping commitments
• Serves as a Bug House Brand Ambassador, always focusing on the highest level of professionalism and image standards
• Excellent organizational, problem-solving, and customer service skills
• Demonstrate coaching and development ability through strong written and verbal communication

Responsibilities

• Supervises office staff and office procedures, while reporting and tracking productivity
• Create a culture of learning, which coaching both current and new CSR staff members
• Handles customer complaint escalations for the branch
• Produces/Manage branch production reports
• Manages branch collections – credits and cancels accounts
• Participates in branch office staffing process with HR and Service Center Operations Manager

Benefits

• 401(k) with a company match
• Competitive salary
• Medical insurance
• Dental insurance
• Vision insurance
• Maternity insurance
• Life insurance
• 401(k) plan with company match
• Employee stock purchase plan
• Paid vacation
• Paid holidays
• Paid sick leave
• Employee discounts
• Industry-leading, quality training program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED