Office Manager

Catholic Health•Village of Rockville Centre, NY

12d

About The Position

We are seeking an experienced and motivated Office Manager to lead the daily operations of a busy OB/GYN physician practice while ensuring an exceptional patient experience and efficient clinical workflows.

Requirements

Associate’s degree in Healthcare or Business Administration required; Bachelor’s degree preferred.
(In lieu of a degree, a minimum of 5 years of relevant experience will be considered.)
At least 3 years of medical office or clinic management experience required.
Strong knowledge of administrative operations, personnel management, and basic budgeting principles.

Responsibilities

Ensure a positive patient experience through timely scheduling, clear communication, and easy access to care.
Optimize office workflows using technology and team-based care models.
Communicate operational updates, policies, and procedures to physicians and staff.
Supervise staff assignments to ensure phones, messages, and patient inquiries are handled accurately and promptly.
Serve as the practice HIPAA Privacy Officer and ensure staff compliance with required training and reporting.
Achieve and maintain EPIC Super User status.
Partner with Human Resources on recruitment, onboarding, orientation, and ongoing communication of HR policies.
Maintain required PCMH accreditation standards, if applicable.