Office Manager

The Star Companies•Tustin, CA

12d•Onsite

About The Position

Star Management is seeking an experienced and organized Office Manager to join our corporate office in Tustin, CA. This person will keep day-to-day operations running smoothly while owning key HR functions including recruiting support, onboarding, and employee administration. The right candidate leads with accountability, communicates clearly, and takes pride in building a workplace where people and processes work well together. Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide Value in Housing and Integrity in Service. Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve. Company Core Values Hands-on ownership Commit to your best work Always learning Do the right thing Be respectful

Requirements

Minimum of 3 years of experience in office management, HR coordination, or a related role
Familiarity with recruiting workflows, onboarding processes, and basic HR administration
Proficiency in Microsoft Suite and G-Suite; ability to learn new systems quickly
Strong written communication skills and high attention to detail
Proven ability to lead a small team with clarity, consistency, and care
Strong organizational skills with the ability to manage competing priorities without losing accuracy or follow-through
Excellent written and verbal communication skills lead to confident interfacing with employees at all levels
Discreet and trustworthy when handling confidential employee and company information
Comfortable working independently while staying aligned with leadership and company goals
Resourceful problem-solver who takes ownership and follows things to completion
Positive, professional presence that sets the tone for the office environment
Able to work at the corporate office in front of a computer screen/typing approximately 90% of a typical working day
Able to bend, reach, and lift boxes and office supplies up to 30 pounds
Able to perform simple and power grasping, pushing, pulling, and fine manipulation
Must be able to pass 7-year background check.

Nice To Haves

Prior experience managing direct reports preferred
Working knowledge of workers' compensation processes is a plus

Responsibilities

Lead, manage, and hold accountable a team of three direct reports
Oversee daily office operations to ensure a functional, organized, and professional work environment
Support recruiting and hiring efforts, including posting positions, coordinating interviews, and communicating with candidates
Manage onboarding and employee setup processes from offer acceptance through first-day readiness
Administer HR functions including maintaining employee records, managing documentation, and supporting compliance
Coordinate and manage workers' compensation claims, including reporting, communication with carriers, and follow-up
Serve as the point of contact for office vendors, supplies, and facilities needs
Identify gaps in office and HR processes and implement solutions that improve efficiency and employee experience