Office Manager Senior - AGH Neurosurgery - Full Time

Highmark Health • Pittsburgh, PA

23d • Onsite

About The Position

Manages the daily operations of multiple physician practices. Manages the day to day operation of the physician practice(s) including front and back office functions. Manages and monitors key financial and revenue cycle metrics including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary or secondary review of reconciliation of monies being collected and deposited. Monitors patient satisfaction reports, identifying variances from standard and addressing/resolving patient complaints. Ensures quality and performance improvement by monitoring metrics and addressing deficiencies. Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals. Ensures compliance with all regulatory requirements.

Requirements

• Minimum Associate's Degree or equivalent combination of education and/or experience.
• 3-5 years’ experience in a practice/healthcare setting
• 1 year practice management experience.

Nice To Haves

• CPPM (Certified Physician Practice Manager) certification.

Responsibilities

• Manages the day to day operation of the physician practice(s) including front and back office functions.
• Manages and monitors key financial and revenue cycle metrics including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process.
• Provides primary or secondary review of reconciliation of monies being collected and deposited.
• Monitors patient satisfaction reports, identifying variances from standard and addressing/resolving patient complaints.
• Ensures quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals.
• Ensures compliance with all regulatory requirements
• Performs other duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree