Office Manager & Receptionist

Virtus Investment PartnersChicago, IL
$78,000 - $85,000Hybrid

About The Position

The Duff & Phelps team brings together a rare mix of skill, experience, education and credentials in a collegial, collaborative environment. This role provides full-time reception coverage and manages office services and facilities. The ideal candidate is detail-oriented, can work independently, manage multiple projects, and has strong communication and PC skills.

Requirements

  • High School Diploma and/or vocational, technical, or business school coursework.
  • 3-5 years of office management or facilities work experience required.
  • Detail-oriented with the ability to work independently, manage multiple projects simultaneously, handle interruptions and constructive coaching, establish priorities, and proceed with objectives without supervision.
  • Strong communication, organizational, analytical, interpersonal and time management skills.
  • Ability to create and proofread correspondence and presentations and interface with clients.
  • Strong PC skills with intermediate proficiency using MS software (Outlook, Word, Excel & PowerPoint) and internet research capabilities to provide summarizations and presentation of findings.
  • Knowledge of modern business terminology, with the ability to comprehend new company-specific terminology and policies & procedures to respond to inquiries appropriately.
  • High energy, positive “can do” attitude, demonstrating flexibility and teamwork.

Responsibilities

  • Provides full-time reception coverage Monday – Friday from 8:00AM – 5:00PM, with one-hour lunch break.
  • Answers phones, greets & assists visitors and staff.
  • Orders and stocks kitchen and office supplies.
  • Maintains office and kitchen equipment.
  • Updates phone lists, routes e-faxes, sorts and distributes express mail packages and incoming and outgoing mail.
  • Coordinates meeting logistics, including approving conference room schedules, ensuring proper room set up & clean-up, securing guest building passes, issuing temporary & permanent badges, ordering meeting meals, coordinating guest offices, and other admin assistance.
  • Supports the general administrative and office needs with tasks assigned by the SMD.
  • Supports the marketing and human resources departments and other senior management with preparing, updating, printing/binding presentation materials.
  • Assists the HR Director with new hire onboardings and employee terminations including office set-up/cleanup, ordering badges and business cards, various new hire trainings, updating the general office procedural manual, CFA certificate framing, subscriptions, and shipping personal belongings and deactivations for terminations.
  • Prepares, proofreads, distributes and maintains assigned correspondence, reports and presentations.
  • Independently records, prepares and distributes information as assigned.
  • Assists personnel with travel planning and expense submissions through Concur, when needed.
  • Independently manages and resolves all Office Services and facilities issues during the day-to-day operation of the office, identifying critical matters and escalating more complex situations to the SMD when necessary.
  • Acts as the primary contact for all departments as well as being the primary contact with outside vendors and building management.
  • Manages facility-related requests including coordination of office moves, maintenance of existing space, and updating floor plans; arranges purchases, installation, and maintenance of office equipment.
  • Files Chicago business license renewals/officer changes, coordinating details with Virtus’ Legal Dept.
  • Maintains D&P vendor files and contracts, and Virtus’ due diligence databases.
  • Provides backup for the Record Maintenance Program.
  • Provides backup to the Office Services Coordinator and audits the invoice submissions for A/P functions as needed.
  • Performs other duties as requested by the SMD or other senior management.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
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