Office Manager, Office of Wellbeing

Wake Forest University•Winston-Salem, NC

About The Position

The Office Manager is a key administrative leader for the Office of Wellbeing, an essential department focused on elevating the eight dimensions of wellbeing and employing a collective impact approach to health promotion and harm reduction. This role is crucial for fostering a thriving, connected campus. Operating with minimal supervision, the manager oversees all daily office operations, coordinates administrative functions, and provides reliable support to ensure efficient departmental functioning. The position requires sound judgment, independent thinking, empathy, discretion, and strict confidentiality. Occasional work outside of normal business hours is required to support signature programs and initiatives. For priority consideration, please ensure your application is submitted by April 26, 2026.

Requirements

Associate degree plus three years of experience in office management, or an equivalent combination of education and experience.
General knowledge of and experience with modern office management procedures and techniques.
Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
Excellent verbal, written, and interpersonal communication skills.
High level of accuracy and attention to detail.
Demonstrated sound judgment, independent thinking, empathy, discretion, and commitment to confidentiality.
Detail-oriented, with the ability to successfully manage multiple projects simultaneously.
Ability to research and resolve office management problems and questions independently.
Proficiency in various software, including Microsoft Office Suite and cloud-based computing (e.g., Google Workspace platform), and competency in operating standard office equipment (e.g., copier, scanner).
Ability to employ effective and compassionate communication skills, and project confidence and calmness in a fast-paced environment.
Ability to organize office workflow, prioritize work assignments, coordinate activities, and take initiative as needed.

Responsibilities

Manages all daily office operations, including opening, closing, and infrastructure oversight (e.g., space, security, supplies, purchasing, equipment, communications, office calendars, room reservations, and event management systems).
Analyzes and streamlines internal processes related to office support, recommending and implementing procedural or process changes to enhance operational efficiency (e.g. supply management, records management).
Provides comprehensive administrative and calendar support to the Director of the Office of Wellbeing and the Assistant Vice President for Health and Wellbeing.
Assists the Director and AVP for Health and Wellbeing with logistical and organizational support for meetings, presentations, and departmental and University projects.
Provides administrative support for departmental outreach programming.
Manages and facilitates events, coordinating effectively with various University departments, staff, and internal and external vendors.
Manages student traffic and handles high volumes of waiting room activity, communicating sensitive information with professionalism and ensuring client privacy and confidentiality.
Serves as the initial point of contact for the department, creating a welcoming environment for students, parents, faculty/staff, and all other visitors. Responds quickly and professionally to inquiries both in person, over the phone, and via email.
Acts as the primary point of contact for vendors.
Educates students, parents, faculty/staff, and other visitors about Office of Wellbeing services and relevant campus resources.
Assists with the onboarding process for students and staff.
Occasionally works outside of normal business hours in support of signature programs.
Other duties as assigned.