Financial Wellbeing Manager

Nusenda Credit Union•El Paso, TX

About The Position

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Financial Wellbeing Manager to join our organization. As the Financial Wellbeing Manager, you can expect to leads a team of Financial Wellbeing Specialists in Albuquerque and Northern New Mexico to deliver impactful financial education and engagement across Nusenda’s communities. You will be responsible for developing and executing training programs, managing ambassador initiatives, cultivating K–12 school relationships, Higher Education partners, and supporting SEG (Select Employer Group) partnerships in collaboration with the Business Development and Community Relations teams. In collaboration with the AVP of Financial Wellbeing, you will ensure alignment with Nusenda’s mission to improve financial capability and wellbeing for members and community partners.

Requirements

Five years to eight years of similar or related experience
Bachelor’s degree in Business Administration, Education, Finance, Learning and Development, Instructional Design, Community Development or related field
Ability to manage the design, scheduling, and delivery of financial wellbeing presentations across K–12 schools, Higher Education partners, SEGs, and community partners in Central and Northern New Mexico
Able to oversee, coordinate, and support the daily operations of the Financial Wellbeing team of Financial Wellbeing Specialists and Ambassadors.
Experience in assigning duties and projects, monitoring workload and productivity, and ensuring alignment with Nusenda’s strategic goals and community engagement priorities.
Experience in providing coaching and guidance to ensure consistent delivery of financial education, community outreach, and SEG support.
ability to develop and implement process improvements to enhance team effectiveness and member impact.
Experience in providing leadership and partnership to the organization, modeling Nusenda’s values and fostering a culture of inclusion, innovation, and service.

Responsibilities

Oversee, coordinate, and support the daily operations of the Financial Wellbeing team of Financial Wellbeing Specialists and Ambassadors.
Assign duties and projects, while monitoring workload and productivity and ensuring alignment with Nusenda’s strategic goals and community engagement priorities.
Provide coaching and guidance to ensure consistent delivery of financial education, community outreach, and Select Employer Group (SEG) support.
Develop and implement process improvements to enhance team effectiveness and member impact.
Travel throughout Central and Northern New Mexico for community events, SEG presentations, public forums, and K-12 schools to represent Nusenda
Lead subordinate staff with respect to recruiting, development, and evaluation of employee performance in accordance with performance management standards.
Provide leadership and partnership to the organization, modeling Nusenda’s values and fostering a culture of inclusion, innovation, and service.
Facilitate regular team meetings, one-on-ones, and professional development opportunities.