Administration / Human Resources

FireWater Restoration Services•Renton, WA

2d•Onsite

About The Position

FireWater Restoration Services is a family-owned disaster restoration company serving Renton and South King County since 2005, specializing in water, fire, mold, and reconstruction services. As a DKI network member and BBB A+ accredited business, we've built our reputation on responsive, high-quality work for homeowners, property managers, and insurance partners. As we continue to grow, we're looking for an organized, people-focused Office Manager / HR Specialist to help keep our operations running smoothly and support our growing team.

Requirements

2+ years of experience in office management, HR administration, or a combined role (construction, restoration, or trades industry experience a plus)
Working knowledge of HR fundamentals: recruiting, onboarding, benefits, and employment compliance
Familiarity with Washington State employment law (L&I, wage & hour) preferred
Strong organizational skills with the ability to manage multiple priorities and deadlines
Excellent written and verbal communication skills
Proficiency in Microsoft Office / Google Workspace; experience with HRIS or payroll software a plus
High level of discretion and sound judgment when handling confidential information
A collaborative, service-oriented mindset — comfortable supporting both office staff and field technicians
Associate's or Bachelor's degree in HR, Business Administration, or related field preferred, or equivalent experience
SHRM-CP, PHR, or similar HR certification a plus, not required

Nice To Haves

construction, restoration, or trades industry experience a plus
Familiarity with Washington State employment law (L&I, wage & hour) preferred
experience with HRIS or payroll software a plus
Associate's or Bachelor's degree in HR, Business Administration, or related field preferred, or equivalent experience
SHRM-CP, PHR, or similar HR certification a plus, not required

Responsibilities

Oversee daily office operations, ensuring a well-organized, efficient, and welcoming work environment
Manage office supplies, equipment, and vendor relationships (IT, janitorial, office vendors, etc.)
Serve as the first point of contact for phone calls, visitors, and general office inquiries
Support scheduling and calendar coordination for leadership and field teams
Maintain organized filing systems for company records, contracts, and compliance documents
Assist with accounts payable/receivable coordination and basic bookkeeping support alongside the accounting function
Coordinate company meetings, events, and internal communications
Track and help maintain licensing, insurance certificates, and vehicle/equipment documentation
Manage full-cycle recruiting: posting openings, screening candidates, scheduling interviews, and supporting hiring decisions
Conduct new hire onboarding, including paperwork, orientation, and initial training coordination
Maintain accurate, confidential employee records including certifications (IICRC), licenses, and required documentation
Administer employee benefits programs and serve as the point of contact for benefits questions
Support payroll processing in coordination with accounting/finance
Track PTO, attendance, and time-off requests
Ensure compliance with federal, state, and local employment laws (WA L&I, EEOC, wage & hour, etc.)
Help maintain and update employee handbook, policies, and job descriptions
Support performance review processes and assist managers with HR-related questions
Handle employee relations matters with discretion and professionalism, escalating as appropriate
Coordinate workers' compensation claims and safety compliance documentation