Office Manager & Executive Assistant

PLANET FITNESS • Boston, MA

5d • Onsite

About The Position

Easy Mile Fitness is seeking a highly organized, resourceful, and people-first Office Manager & Executive Assistant to serve as the operational backbone of our 25-person Boston corporate office. This dual-function role is equal parts office operations leader and executive-level support partner — you will keep the office running flawlessly while providing direct, high-trust support to senior leadership. This is a high-visibility, high-impact role for someone who thrives in a fast-growing, entrepreneurial environment and takes genuine pride in creating a workspace where great work happens. You will report directly to the Co-CEOs and work in close partnership with the Director of HR.

Requirements

• 3+ years of experience in an office management, executive assistant, or chief of staff support role
• Demonstrated experience supporting C-suite or senior leadership with calendar management, travel, and executive communications.
• Exceptional written and verbal communication skills
• Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability.
• Discretion and professional judgment when handling sensitive or confidential matters.
• Detail-oriented and organized with ability to build processes, not just complete tasks.
• College degree preferred or equivalent professional experience.

Responsibilities

• Manage operations for an office of 25 employees, managing facilities, vendor relationships, building management contacts, and day-to-day office systems.
• Own conference room scheduling, AV setup, and meeting logistics for internal and external gatherings including board meetings.
• Maintain and order office supplies, snacks, equipment, branded apparel, and beverages.
• Act as primary point of contact for building management; submit and track service requests, coordinate repairs, and manage access for guests and contractors.
• Function as office reception, distributing mail, greeting incoming clients and job candidates, and acting as liaison for all office guests and employees.
• Maintain a clean, organized, and welcoming office environment that reflects the EMF brand and culture.
• Provide direct calendar management and scheduling support to the Co-CEOs — coordinating across time zones, prioritizing competing demands, and anticipating scheduling conflicts before they arise.
• Prepare and organize materials for executive meetings, board presentations, and leadership offsites including agendas, pre-reads, and follow-up action tracking.
• Manage executive travel arrangements including flights, hotels, ground transportation, and detailed itineraries.
• Draft, proofread, and finalize executive correspondence, memos, and communications.
• Process expense reports and reconcile corporate credit card statements for Co-CEOs.
• Handle sensitive and confidential information, including HR matters, financial data, and strategic plans with discretion.
• Coordinate cross-functional priorities, follow up on action items, and keep projects moving.
• Own new hire onboarding logistics for the Boston office including welcome kits, workspace setup, orientation scheduling, and first-day experience.
• Plan and execute internal events including team lunches, quarterly celebrations, leadership offsites, and company-wide gatherings.
• Coordinate employee recognition programs including monthly awards, tenure anniversaries, and milestone celebrations in partnership with the Director of HR.
• Maintain a rolling calendar of employee travel, time-off, and key dates to support operational planning and coverage.

Benefits

• Executive Impact: Join a company actively scaling from 72 to 100+ clubs by 2030. This is a true seat at the table during one of the most exciting chapters in Easy Mile Fitness history.
• Great Office, Great Team: Based in our Copley Square office with cold brew on tap, regular team lunches, and a collaborative, high-energy environment
• Health Coverage: Competitive medical, dental, and vision plans for you and your family
• Retirement: 401(k) and Roth options with company match
• Time Off: Competitive PTO policy, inclusive of parental leave—we work hard and encourage people to take time to recharge.
• Planet Fitness Perks: Free Black Card membership so you can experience the brand and stay active
• Team Culture: Fast-growing, team-oriented environment with regular outings, snacks, and a shared focus on building something great

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree