CSR/Office Manager - P&C Insurance

Superior Insurance Partners LLC • Woodridge, IL

1d • Onsite

About The Position

Superior Insurance Partners is a rapidly growing insurance brokerage platform specializing in commercial lines, personal lines, and employee benefits solutions for businesses and individuals across the United States. Through strategic acquisitions and long-term partnerships with leading independent agencies, Superior has built a strong presence throughout the Midwest and Eastern U.S. At the core of Superior’s approach is its mission: to improve the lives of its Agency Partners by supporting their personal, professional, and financial goals. Rather than applying a one-size-fits-all model, Superior develops customized growth strategies tailored to each partner agency’s unique vision and objectives. Agency partners gain access to a robust shared-services platform that includes accounting and finance, recruiting, human resources, AMS/IT support, marketing, and M&A expertise — allowing local agencies to maintain their entrepreneurial culture while benefiting from the scale, resources, and best practices of a larger organization. Long-term economic alignment ensures partners remain invested in the collective success and growth of the platform. Superior Insurance Partners is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity firm focused on investing in and partnering with lower middle-market businesses. TDP companies have completed over 1,000 partnerships, have grown to over $4 billion of enterprise value, and TDP has over $1.4 billion of capital under management.

We are seeking a motivated and detail-oriented Office Manager/Customer Service Representative (CSR) to join our growing team in Woodridge, IL. This role is ideal for someone who thrives in a collaborative environment and enjoys supporting both clients and internal teams. You will play a key role in daily office operations while contributing to a positive customer experience.

Requirements

• High school diploma with some office or administrative experience
• Strong technical aptitude and comfort learning new systems
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Nice To Haves

• Prior insurance experience is a plus
• Interest in obtaining a Personal Lines CSR license

Responsibilities

• Manage front desk operations and serve as the first point of contact for clients
• Process customer payments accurately and efficiently
• Assist walk-in and call-in customers with inquiries and service needs
• Provide accurate, timely, and complete information using appropriate systems and tools
• Support producers and service team with administrative tasks as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED