Office Manager / Customer Service Representative
About The Position
Our client in Berlin, NJ, is seeking a Showroom Manager / Customer Service Representative to support daily operations in a busy, customer-facing retail environment. This is a Temp to Hire opportunity offering between $60,000–$65,000 a year based on experience. The schedule is Tuesday through Saturday, with flexible start and end times. This role works closely with the owner and offers the opportunity to learn all aspects of the carpet business. The ideal candidate is friendly, organized, and proactive—someone who is comfortable working independently, interacting with customers, and handling a variety of day-to-day responsibilities.
Requirements
- Strong customer service and communication skills
- Comfortable working directly with customers in a retail setting
- Organized and able to manage schedules and multiple priorities
- Ability to work independently and learn on the job
- Basic bookkeeping familiarity (AP/AR or similar) preferred, but not a primary focus
Nice To Haves
- Sales or retail experience is a plus, but not required
- Detail-oriented with a hands-on, adaptable approach
Responsibilities
- Manage daily showroom operations and maintain an organized, professional space
- Answer incoming calls and respond to customer inquiries
- Schedule appointments and coordinate workflow
- Follow up with past clients to support repeat business
- Assist with basic bookkeeping tasks (monitoring books, issuing checks, tracking transactions)
- Support general administrative and operational needs
- Work independently while staying aligned with business goals
Benefits
- weekly pay
- Direct Deposit
- Medical
- Dental
- Vision Benefits
- Paid Time Off
- Referral Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
