Office Manager/Bookkeeper/Customer Service
About The Position
Small, family-owned manufacturing company located in Livingston, NJ, manufacturing packing films and serving the industry since 1981. We are looking for an organized, detail-oriented bookkeeper / office manager / customer service liaison to join our team and help keep our office and day-to-day operations running smoothly. This is a hands-on position in a small business environment that is very stable with direct access and reporting to ownership. The ideal candidate is someone who is comfortable working independently, a strong multitasker and willing to wear multiple hats.
Requirements
- Minimum 2 years of bookkeeping experience
- Proficiency with QuickBooks
- Experience with A/P, A/R, invoicing and bank reconciliations
- Comfortable working independently and managing multiple priorities
- Comfortable working in a small business environment and wearing multiple hats
- Strong organizational and attention-to-detail skills
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office/Excel
Nice To Haves
- ADP experience is a plus
- Manufacturing experience is a plus
Responsibilities
- Manage day-to-day bookkeeping in QuickBooks (A/P, A/R, invoicing and bank reconciliations)
- Process customer invoices and payments
- General office administration, filing, scheduling and record keeping
- Answer and direct incoming phone calls
- Maintain organized customer and company records
- Assist with basic HR administration and ADP payroll processing
- Manage daily customer emails and inquiries
- Handle customer phone calls
- Track customer orders and provide status updates
- Coordinate with production / shipping to communicate order status
- Maintain a professional and responsive relationship with customers
- Prepare shipping documents and paperwork
- Create labels and other documentation needed for shop/production support
- Assist with purchasing and scheduling pickups
- Track inventory for key customers
- Coordinate with production and management as needed
Benefits
- Health insurance
- Paid time off
- PTO and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
