Office Manager / Administrative Assistant – Substance Use Disorder (SUD) Treatment

Pyramid HealthcareAgawam, MA
$50,000 - $55,000Onsite

About The Position

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. We are seeking a highly organized and detail-oriented Office Manager / Administrative Assistant to support the smooth day-to-day operations of our facility. This role provides administrative and operational support to both clinical and leadership teams through effective communication, organization, and coordination of office processes. The ideal candidate is professional, dependable, and comfortable working in a fast-paced behavioral healthcare environment.

Requirements

  • High school diploma or GED required
  • Prior administrative experience required
  • Strong organizational, communication, and multitasking skills
  • Proficiency with standard office software and computer systems
  • Ability to maintain professionalism and confidentiality in a healthcare setting

Nice To Haves

  • Bachelor’s degree preferred
  • Experience working in a behavioral healthcare setting is a plus

Responsibilities

  • Operate and maintain office equipment including printers, scanners, fax machines, and computers
  • Answer phones, direct calls appropriately, and take accurate messages
  • Communicate with staff, clients, and external partners to provide information and assist with inquiries
  • Maintain and update filing systems, inventories, and administrative databases
  • Compile, sort, and file records related to business transactions and operational activities
  • Provide administrative support during onsite training sessions and meetings
  • Assist with audits and help ensure compliance with administrative and regulatory standards
  • Support office organization and day-to-day operational efficiency
  • Perform additional administrative duties as assigned

Benefits

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities
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