Clayton Homes Office Lead - Grayson, KY

Clayton Homes • Grayson, KY

6d • Onsite

About The Position

Clayton Homes is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices, and creating a world-class experience for customers and team members. This role provides administrative support, acts as a communication liaison, and manages office organization and operations.

Requirements

• Proficient in Microsoft Word, Excel, and Outlook Express
• Able to multi-task and adapt to changes with ease
• Strong written and verbal communication skills
• Possess strong customer service skills
• High School diploma or equivalent
• Professional demeanor and appearance
• Able to comply with all company policies and procedures
• Must be reliable and dependable
• Able to work effectively and efficiently in a team environment
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
• 1-3 years tenure and/or related experience
• Must be able to complete tasks and role requirements independently
• Must be able to operate in a sedentary environment; independently operate a computer, phone, copier, and other office machinery; occasionally move furniture décor, and complete light cleaning

Nice To Haves

• Competencies: Time Management, Quality Focus, Adaptability, Planning and Priority Setting, Composure and Resiliency

Responsibilities

• Assemble, update, and maintain customer files for Home Center processes and compliance, ensuring record policies are adhered to.
• Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource, and other business processes.
• Assist in preparation of sales packages, complete parts orders, billback requests for payments from manufacturer on covered items, and schedule service through contractors.
• Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• Serve as a point of contact between different departments or individuals within the organization, relaying messages and ensuring effective communication channels.
• Interact with clients, visitors, and employees, providing assistance, and ensuring a positive experience for all.
• Assist customers with general questions, route phone calls and messages accurately and quickly.
• Assist with office compliance and internal audit preparation.
• Assist Home Center Manager in collecting invoices, scheduling payment to contractors, making bank deposits, etc.
• Operate and perform tasks associated with the role of Office Lead in Vantage, including Vantage tasks, SES Pro, and My Home Service.

Benefits

• Hourly wage ranging from $18.00 - $22.00 depending upon experience
• Flexibility to create their own health, dental, and vision benefits package (for full-time team members)
• Competitive 401K programs including investment options and company matching (for full and part time team members after one year)
• Paid parental leave
• Employee Assistance Programs
• Paid time off
• Paid holidays
• Paid time for Team Members to volunteer through the Clayton Impact program
• Holistic wellness programs (physical, nutritional, social, financial, spiritual, and occupational)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED