PDS Office & Inventory Administrator

Piedmont Door Solutions•Charlotte, NC

10d•$60,000 - $65,000•Onsite

About The Position

Piedmont Door Solutions is seeking an Office & Inventory Administrator to join their team at the Charlotte, NC branch. This role is ideal for someone who thrives on organization, enjoys being a point of contact between internal teams and customers, and is excited to own essential administrative tasks that directly impact project success and customer satisfaction. The position offers strong potential for advancement in a growing company and is suitable for individuals ready to build a long-term career in operations or administration.

Requirements

Strong customer service skills with the ability to build positive relationships with team members, vendors, and clients
Confident supporting initiatives across a fast-paced, geographically diverse team
Detail-oriented with a focus on data integrity and efficient processes
Solid verbal and written communication skills
Problem-solving mindset with a desire to improve and grow
Proficient with Microsoft Office Suite
2-3 years of relevant experience preferred

Nice To Haves

Experience supporting operational or administrative teams is preferred
NetSuite experience preferred
Inventory Management background preferred

Responsibilities

Process and maintain client paperwork to ensure records are complete, accurate, and up to date.
Answer, route and log incoming service calls, including for other branches as needed.
Perform data entry, generate reports, and assist in sorting data from various systems.
Track/maintain internal inventory across multiple warehouse locations, flag and resolve discrepancies.
Coordinate shipping and delivery of supplies using cost-effective methods.
Support management on special projects including reports, presentations, charts, diagrams, and research.
Identify office inefficiencies and help implement improved systems, layouts, or equipment as needed.
Assist with data collection, entry and management for various record types.
Monitor and maintain employee timekeeping.
Monitor branch A/R and manage communications with clients.
Gain proficient knowledge of materials and ERP maneuvering.
Work with team members to manage new technician on-boarding processes.
Work collaboratively on office supply spending and ordering.
Assist with technician miscellaneous upkeep tasks – vehicle registration, system support, site access, etc.