Office Generalist

CO-Energy•Burley, ID

20h•Onsite

About The Position

CO-Energy is looking for a qualified individual to provide outstanding customer support at our Burley, ID branch. The Office Generalist is one of the front line, first contact representatives of the company. They have regular and consistent opportunities to meet and exceed customer needs and expectations, both internal and external customers. In 2026, CO-Energy celebrates our 39th anniversary as a leading distributor of fuels, oils and lubricants to commercial customers throughout the Pacific Northwest. We provide a competitive wage with excellent benefits which includes medical/dental/vision insurance, paid time off (PTO), paid holidays, 401(k) with company match and employee discounts on fuel and other products. The standard work schedule is Mon - Fri, 8:00 am to 5:00 pm.

Requirements

Excellent verbal communication skills
Excellent interpersonal and customer service skills
Basic understanding of administrative and clerical procedures and systems
Proficient with Microsoft Office (Excel & Word)
Ability to operate basic office machines and technology such as personal computers, printers, copiers, telephones, credit card machines, etc.
High school diploma or equivalent required
Two (2) or more years of customer service and/or front office clerical experience

Nice To Haves

Bilingual & Biliterate in Spanish

Responsibilities

Greet clients, visitors, and customers providing excellent, friendly customer service
Fields customer questions and complaints; when the issue is beyond their knowledge, engages with the appropriate team member to find a resolution
Process billing and invoicing of customer accounts
Create and process sales orders and fuel transfers
Maintains customer accounts and records of customer interactions with details of inquiries, customer account issues or comments
Perform basic financial transactions and record keeping such as taking customer payments and preparing bank deposits
Performs other related duties as assigned
Receives mail, documents, packages, and courier deliveries and delivers or distributes items
Performs administrative and clerical support tasks
Performs basic filing and record keeping
Input and maintain daily, weekly, etc. sales activity records and generate reports as appropriate
Organize and manage vendor accounts; provide required reports and documentation to the corporate Accounts Payable department
Organize and manage the recording and reporting of applicable data as required for government compliance