Office & Facilities Manager

EarnIn•Mountain View, CA

11d•Hybrid

About The Position

EarnIn is seeking an organized, proactive, and people-first Office & Facilities Manager to be the central point of contact for day-to-day operations at their Mountain View headquarters. This role is responsible for a wide range of duties, from managing major vendor contracts to ensuring the office is well-stocked and that visitors have a positive first impression. The position involves partnering with office leads in other locations to build a welcoming and functional workplace that supports employee experience. This role reports directly to the Sr. Director, DIB & People Partnering and focuses on facilities, culture, and employee experience.

Requirements

1+ year of demonstrated experience in office operations, facilities management, or a comparable coordination role (e.g., hospitality, event operations, or similar).
Proven track record managing vendors and service contracts, including negotiation and performance oversight.
Strong organizational skills with the ability to manage multiple priorities and switch context quickly.
Takes initiative and follows through without needing close direction.
Excellent interpersonal skills; warm, professional, and effective working with all levels of the organization.
Experience managing budgets, processing invoices, and tracking spend.
Comfortable using collaboration tools such as Google Workspace, Slack, or similar platforms.

Nice To Haves

Experience supporting a multi-location or distributed company is a plus.
Background in a fast-paced, evolving environment is a plus.
Familiarity with workplace platforms such as Workday, Greenhouse, ModernLoop, Envoy, Rippling, or similar tools is a plus.
Experience coordinating office buildouts, relocations, or expansions is a plus.

Responsibilities

Own day-to-day operations of the Mountain View office, ensuring the space is clean, functional, safe, and well-stocked.
Manage kitchen and supply inventory, including ordering and restocking food, beverages, office supplies, and equipment.
Greet and welcome visitors, candidates, and guests, ensuring a warm and professional experience.
Serve as the primary liaison with building management for maintenance requests, lease matters, and facility issues.
Oversee workplace health and safety protocols, emergency procedures, and compliance requirements.
Manage badge access, visitor check-in systems, and office security procedures.
Manage vendor relationships from selection through contract renewal, including sourcing, onboarding, day-to-day oversight, and performance management.
Negotiate and manage service agreements with vendors including cleaning services, security, catering, plant care, IT hardware suppliers, and more.
Track vendor spend against budget and identify opportunities to optimize costs.
Maintain a vendor tracker with contract terms, renewal dates, and performance notes.
Serve as the connector between EarnIn’s office locations, partnering with local office leads to ensure consistent standards and share best practices.
Support office leads in other locations with facilities questions, vendor sourcing, and documented processes.
Assist in opening or scaling new office locations as EarnIn grows.
Plan and execute in-office events, team celebrations, all-hands logistics, and executive visits.
Partner with the People team on new hire onboarding logistics, office orientation, and culture programming.
Manage catering and A/V setup for on-site meetings and company events.
Own the facilities budget: track expenses, process invoices, and reconcile spend monthly.
Manage purchase requests and purchase orders through company procurement systems.
Maintain organized records for contracts, vendor agreements, facilities documentation, and compliance materials.