Office Facilitator

WVU Medicine•Parkersburg, WV

1d•Onsite

About The Position

Under minimal supervision, provides administrative, secretarial, and clerical support to the Business Manager and Executive Director. Ensures harmonious interaction with staff members and overall patient experience satisfaction.

Requirements

High School graduate or GED.
Efficient operation of office equipment.
Computer experience including: Lawson; Excel; Word; PowerPoint; Allscripts PM; Allscripts HR.
Medical Terminology.
Ability to be scheduled for work based on operational needs of the hospital.
Possesses the ability to deal tactfully and harmoniously with guests.
Good grammar, composition and organizational skills required.

Nice To Haves

Associate Degree in Office Administration or related field.

Responsibilities

Maintain computer database entry/update.
Maintain information regarding supplies (i.e. inventory, brand, ordering procedures, etc.).
File Maintenance.
Written correspondence, as needed.
Perform minor administrative detail.
Assist in meeting the day-to-day needs of the department.
Support initiatives and performance improvement activities.
Perform highly skilled secretarial and receptionist duties.
Clerical support includes, but is not limited to, secretarial duties, ordering supplies, typing, making copies, generating reports, record keeping, scheduling, serving as facilitator for programs, and other responsibilities necessary for operation of the department.
Oversee billing to include preparing encounter forms for billing company pickup.
Assist in the preparation of reports which are complex and/or confidential in nature.
Assist with insurance authorization process.
Responsible for scheduling clinical appointments, referrals, and education class participants.
Assist with educational forums and classes as necessary.
Report maintenance issues to appropriate personnel.
Manage physician schedule (holiday and vacation NOT Allscripts).
Coordinate time off of staff with Business Manager.
Monitor overtime hours.
Provide feedback on agenda items for monthly office meetings.
Other duties as assigned by Business Manager.