Office & Experience Specialist

Kin Insurance•Chicago, IL

9d•$70,000 - $80,000•Hybrid

About The Position

We're looking for a Specialist, Office & Experience to help us keep our downtown Chicago office running smoothly and build the programs that connect our people to Kin's culture. This role sits on the People Team and is the go-to resource for office management, onsite events, and employee experience. As a remote-first company, our Chicago office is one of the few places Kinfolk gather in person, which makes this role's impact outsized. You'll shape whether that office feels like a place people want to come to, and you'll build the programs — onboarding, recognition, swag, ERG support — that connect employees to Kin no matter where they sit.

Requirements

Demonstrated experience supporting workplace and employee experience, including maintaining clean and organized shared spaces; 3+ years working with learning and development, internal communications, and/or people teams preferred.
Proven experience planning and executing events, including vendor coordination, budgeting, and managing multiple priorities at once.
Exceptional attention to detail and organizational discipline, with a high degree of ownership and the proactive judgment to anticipate needs and improve things before problems arise.
An aligner, not just an executor — you make sure everyone is on the same page so decisions and momentum come easily.
Comfortable building relationships across internal teams like IT, plus vendors, landlords, and external partners at all levels.
Comfortable being a "yes" person while knowing when to push back on policies, budgets, or logistics.
Able to work in our downtown Chicago office three days a week, Tuesday through Thursday, with Monday and Friday as needed when events require it.

Nice To Haves

Experience in HR, employee experience, or internal communications
Familiarity with the downtown Chicago area
Experience with Google Suite, Slack, or office management tools

Responsibilities

Own day-to-day Chicago office operations, including supplies, food, mail, and building coordination, proactively anticipating needs before they become issues.
Own and evolve the office space and vendor and landlord relationships, keeping the office professional, organized, and reflective of Kin's culture.
Track and reconcile office expenses, and identify process improvements to streamline operations.
Serve as the central coordinator for all office events and company onsites, managing logistics end to end including venues, contracts, hotel group rates, and catering.
Negotiate and submit vendor contracts through the company procurement system.
Build and run employee experience programs across the lifecycle, including new hire orientation, recognition programs, and employee gifting.
Own the company swag program end to end, from inventory to vendor relations to shipping.
Own day-to-day employee communications, including the internal wiki and new hire content, and coordinate logistics for our Employee Resource Groups (ERGs).

Benefits

Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
401(k) with company match up to 4% of eligible earnings
Multiple medical plan options, plus dental and vision coverage
Company-funded HSA contributions (based on medical plan selection)
Company-paid life insurance and short-term disability
A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
Access to mental health support and confidential counseling resources
Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
Career mobility and internal growth opportunities across the organization
Professional development budgets for certifications, conferences, and learning available, subject to management approval